Operations Manager (Location Manager)

Catholic Funeral & Cemetery Services

  • Lafayette, CA
  • Permanent
  • Full-time
  • 19 days ago
  • Apply easily
Assistant Location ManagerAre you seeking a challenging leadership position that allows you to make a difference in families lives?Are you a leader with a coaching mindset who enjoys developing people towards success?Are you looking for competitive compensation and a great working environment?If you answered yes, then CFCS is looking for someone like you!Position SummaryThe Location Manager is accountable for managing the day-to-day operations and resources of a Catholic Funeral & Cemetery Services (CFCS) location and is responsible for assuring staff serve families in a Family First, compassionate, respectful, caring, and professional manner, while meeting their needs for cemetery, cremation, and/or funeral products and services.Exhibiting the values of the Catholic faith and CFCS, Location Managers have a passion for their work, stand as a role model to their staff, and serve as a positive motivator to the growth of a cemetery and funeral center.Location Managers will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.The Location Manager, reporting to the Director of Cemeteries and Funerals, will interact with a broad range of people, such as staff, families, clergy, parishioners, community leaders, vendors–to deliver a high-quality, high-value family experience.QualificationsEducation and Experience
  • College degree preferred
  • 4-5 years in sales management
  • Team development experience
  • Proven record of meeting or exceeding revenue goals
  • Experience managing medium-to-large sales/customer service teams
  • Experience coaching direct reports and motivating teams to achieve results
Knowledge, Skills, and Abilities
  • Knowledge of Catholic rituals and traditions
  • Understanding the Order of Christian Funerals
  • Able to conduct oneself with a “Family First” approach
  • Able to prepare, forecast, and analyze budgets/financial reports
  • Capable of overseeing multiple functional areas
  • Strong interpersonal and communication skills
  • Possess excellent written and verbal skills
  • Familiar with special event planning and coordination
  • Ability to coach and train highly performing individuals and teams
  • Proficient in the use of computers, software, and technology
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Catholic Funeral & Cemetery Services