Teller
F&M Bank
- Edmond, OK
- Permanent
- Full-time
- Maintains and balances personal teller cash drawer
- Processes deposits, withdrawals, check-cashing requests, savings bonds redemptions, credit card advances, commercial deposits, loan payments, and cashier checks.
- Gather information for Currency Transaction Reports
- Processes buying and selling of monies to/from the vault
- Carry out special services for customers, such as receiving debit card applications and check orders
- Prepare, verify, and process safe deposit box rental payments
- Ensure vault cash balances are correct
- Count and roll coins for customers as needed
- Load ATM cassettes with correct denominations under dual control
- Demonstrates knowledge and expertise of basic teller functions and supports the Company's overall mission, standards, policies and procedures, and confidentiality guidelines.
- Ensures customer satisfaction and reports any concerns to supervisor
- F&M Product knowledge
- Wire Transfer knowledge
- Prepare Stop Payments
- Place Holds on accounts as required
- Load ATM cassettes to ATMs
- Account Maintenance
- Product Knowledge
- Other duties as assigned by management
- Specialty duties
- Online banking support
- E-statement support
- High-level customer requests
- High School Diploma
- 5+ years experience
- Team player
- Good verbal and written communication skills
- Good interpersonal skills; able to work well with a wide range of people.
- Good organizational and time management skills.
- Strong sense of customer service.
- Strong attention to detail.
- Basic math skills
- Strong basic computer skills.
- Ability to multi-task
- Sitting/standing for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
- Frequent lifting (up to 25 pounds of paper supplies or minor office equipment).
- Noise level consistent with regular office
- Normal office environment.