Gate Host
J.F. Shea
- Sun Lakes, AZ
- $14.35 per hour
- Permanent
- Full-time
- Act as a “Goodwill Ambassador” to welcome all visitors approaching the gate using the community assigned script, including residents and guests, potential purchasers, construction personnel, golfers and restaurant guests, and delivery services.
- Lock and unlock the community Association facilities daily; set alarms and on-call for after-hours alarm calls.
- Provide gate system card information and construction passes; complete required entry system documentation; offer direction to visitors stopping at the gate to assure they enjoy their time at the community.
- Provide instruction for new owners on gate system operations.
- Facilitate vacation watch parameters, assist homeowners with entry gate operations, monitor gate system for maintenance related issues, and patrol the community association facilities each evening.
- Control traffic at entry gates to prevent accidents and confusion.
- Monitor delivery services and suspicious vehicles; communicate with homeowner and construction personnel to confirm authorization for entry.
- Monitor gates for maintenance related issues and report issues to a supervisor.
- Other duties and responsibilities may be assigned.
- Must be highly customer oriented and responsive with high need for closure.
- Able to work under pressure and balance multiple priorities and assignments.
- Strong team-building skills including the ability to lead, cooperate, and motivate.
- Must be role model and able to live our BlueStar core values:
- Honesty and Integrity
- Respect for the Individual
- Teamwork
- Competitive Spirit
- High School diploma or equivalent preferred.
- One to three years’ experience working in a customer service setting, dealing with public patrons and members preferred.
- Computer literate, with a basic understanding of the Internet, email, and entering work time.
- Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities.
- Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public.
- Must be self-motivated, follow direction, and able to work independently with little supervision.
- Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment.
- Must have good time management, organization, and follow-up skills.
- Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected.
- Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.
- This position requires a flexible schedule to include evenings and weekends.