Counter Sales Representative
MidCape Home Centers
- Orleans, MA
- $18.00-26.00 per hour
- Permanent
- Full-time
- Greet and interact in a positive manner with cu st omers. Assi st s with que st ions regarding merchandise, location of merchandise in st ore, pricing, and promotions.
- Process cu st omer sales through use of cash regi st er. Receive payment by cash, check, credit cards, vouchers, or automatic debits and processes according to company st andard procedures.
- Provide initial response to cu st omer inquiries regarding product selection, placement of orders, reque st s for prices and quotations, complaints and scheduling of deliveries and in st allations, and providing cu st omer follow-ups.
- Facilitate product selection of scheduled and walk-in showroom cu st omers, using proper forms to assure consi st ent records of selections.
- Purchase special products and obtain information on pricing specifications, uses, and availability.
- Attend assigned training and meetings as required to increase knowledge of entire product offering.
- Create accurate and complete invoices, work orders, and sales tickets. Code and input cu st omer orders, pricing information, and additional data into the computer sy st em.
- Issue refunds or credits to cu st omers with manager approval when necessary.
- Bag, box, or wrap merchandise; prepare packages as necessary.
- Correctly maintain all cash levels at the regi st ers, compute and record totals of transactions. * Responsible for appearance of the showroom, the physical integrity and pride of the showroom. Maintain st ore environment including doors, floors, windows, ceilings, re st r ooms, and work st ations. Clean and du st products, displays, and face of the products.
- Maintain st ock levels on the sales floor and in the st ockroom.
- Assi st with physical inventory.
- Other duties as assigned by location management.
- Minimum education required - High School Diploma or GED equivalent.
- Minimal experience required - building material knowledge and sales experience a plus.
- Special skills required - Commitment to providing excellent cu st omer service, st r ong oral and written communication skills. Maintenance of professional demeanor. Mu st be detail-oriented and highly observant. Mu st be able to multi-task. Mu st possess good mathematic skills. Able to use a calculator and computers.
- Knowledge of building materials, applications, related equipment, and/or con st r uction indu st r y.
- Good interpersonal and cu st omer relations skills, vendor knowledge, ability to read, write, and perform basic mathematical calculations, and excellent oral and written communication skills.
- Ability to read and under st and blueprints.
- Should be familiar with computer, printer, telephone, copy machine, fax machine, engineer's scale/ruler, mechanical tools, inventory, and inventory control.
- Mu st be able to drive and walk throughout yards, plants, and offices, computer literate with Microsoft Office products and Trend sy st em.
- Ability to work Saturday and evening schedules as required .
- Physical demands include st anding regularly, walk , use hands and arms to finger, handle, feel, carry, or reach. Occasionally required to sit; climb or balance or st oop; kneel, crouch, or crawl. Regularly lifting up to 25 lbs., frequently lifting up to 50 lbs., and occasionally lifting up to 100 lbs.