About Us:At the forefront of medical discovery as it relates to understanding the causes of obesity, diabetes, cardiovascular disease, cancer and dementia, is a campus of Louisiana State University and conducts basic, clinical and population research. The Center includes Basic Science, Clinical Research, and Population and Public Health, enabling both focused research and translational science. Research at Pennington Biomedical is supported broadly by multiple , and includes approximately 65 faculty and 20 postdoctoral fellows who comprise a network of 44 laboratories and 13 highly specialized core service facilities. Pennington Biomedical is located within state-of-the-art research facilities on a 222-acre campus in Baton Rouge, Louisiana.All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.Job Posting Title: IT Analyst 1 - Help DeskPosition Type: Professional / UnclassifiedDepartment: LSUPBRC Admin - CS - Telecommunications (Andrew William Russell (00001282))Work Location: LSU - Pennington BiomedicalPay Grade: ProfessionalJob Description:, a world-renowned academic research institute of Louisiana State University, is seeking an IT Analyst 1 in Computing Services.The IT Analyst 1 will work with a small team of IT professionals to assist end users by addressing their desktop related needs via hands-on and remote support.Major ResponsibilitiesProvide technical assistance to faculty and staff.Assist end users both by phone and in-person as needed.Sort, maintain, and complete service request tickets.Troubleshoot hardware and software issues on a variety of computer systems.Image and re-image computers as well as assist end users with backup of locally stored data as needed.Provide assistance with computers, printers, scanners and other resources and devices as needed.Perform hard drive replacements, software installs, upgrades, printer installations and much more.May be asked to safely climb on ladders to install access points or assist with cabling projects.Other miscellaneous technology-related tasks.Other duties as assigned.Required QualificationsBachelor's degree in computer science or related field.Minimum of 2 years of experience within the IT field.Must be respectful, dependable, honest, discreet and patient with end users.Must have high degree of personal integrity.Must speak clearly on the phone.Must have a positive, upbeat, and courteous attitude.Must have accurate spelling and grammar, and the ability to communicate well in written form.Pennington Biomedical Research Center (PBRC) is an equal employment opportunity employer and serves as a model employer for individuals with disabilities.Additional Job Description:Competencies: NoneSpecial Instructions: Interested candidates should include a cover letter, a resume, and a list of three (3) professional references to the online application. Official transcripts are required prior to hire and are not required at the time of application.Professional references should be the name, title, company, and contact information from past employers. Professional references should include current or previous supervisors and/or coworkers. Personal references should not be considered for the reference check process.We will respect the request that we not contact a current employer. However, we will need to contact a prior supervisor if such a request is made.Posting Date: May 8, 2024Closing Date (Open Until Filled if No Date Specified):Additional Position Information:Pennington Biomedical is located within state-of-the-art research facilities on a 222-acre campus in . For more information, visit .Questions regarding career opportunities at Pennington Biomedical should be sent to .Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.Benefits - Pennington Biomedical Research Center offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.Essential Position (Y/N):Pennington Biomedical Research Center/LSU is an Equal Opportunity Employer and SAME Agency:Pennington Biomedical Research Center and LSU believes diversity, equity, and inclusion enrich the educational experience of our students, faculty, and staff, and are necessary to prepare all people to thrive personally and professionally in a global society. We celebrate diversity and are committed to the principles of diversity and inclusion. We actively seek and encourage qualified applications from persons with diverse backgrounds, cultures, and experiences. PBRC and LSU are also designated as a agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance with the accessibility of materials related to this search are encouraged to contact the Office of Human Resource Management at hrm@pbrc.edu.Contact Information:Questions or concerns can be directed to PBRC Human Resources at 225-763-2776 or .
Louisiana State University Agricultural Center
