Patient Services Supervisor - Falls Church, VA
Compass Group
- Falls Church, VA
- Permanent
- Full-time
- Ensures patient and client satisfaction meeting and exceeding stated expectations.
- Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
- Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
- Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate.
- Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities.
- Performs other duties as assigned.
- 2 years of food service experience.
- Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
- Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation.
- Supervisory, leadership, management and coaching skills.
- Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.
- Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
- ServSafe Certification is preferred.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)