Wine & Spirits Sales Account Manager - Hybrid (Indianapolis)
True Brands
- Indianapolis, IN
- $45,000-50,000 per year
- Permanent
- Full-time
- Excellent verbal and written communication
- Critical thinking and timely problem-solving
- Ability to successfully increase customer sales and retention and meet goals
- Strong research abilities (gathering intel on existing and prospective customers)
- Ability to effectively organize and manage multiple tasks simultaneously
- Maintain and update existing customer database, lead and prospect lists
- Create and send compelling and appropriate messaging and outreach
- Evaluate retailer needs and provide appropriate product recommendations
- Interest in and desire to effectively help retailers grow their business
- Comfortably engage and interact with customers on the phone and via email
- Provide superior customer service, to every customer, equally
- Team Huddles with Channel Director
- Outbound / Inbound calls and emails
- Order entry and processing (email, phone and web)
- RMA resolution (returns, damages, replacements, credits)
- Document requests (Invoices, Sales Order, Credit Memos etc.)
- Customer database review and outreach scheduling
- Assistance as needed with general inbound phones and customer service
- Develop and maintain strong relationships with existing and new customers in the channel
- Meet and exceed monthly, quarterly, and annual sales & revenue targets
- Act as a brand ambassador for True Brands, ensuring that customers are aware of our brand and product offerings
- Manage and maintain accurate customer records in our CRM system
- Base Salary: $45,000 - $50,000
- Unlimited earning potential with uncapped commissions
- 40% employee discount
- Health, Dental, Vision, and Life Insurance, 401k with employer match
- Gym benefits
- Large supplemental insurance offerings such as accidental policies and discounted pet insurance plans
- FSA General Purpose Healthcare and Dependent care
- Paid training
- Growth and development opportunities
- Excellent work/life balance
- Accrue 15+ days of PTO per year
- 8 Paid Holidays per year
- Monthly sales contests for additional commissions
- Company events
- Quarterly Sales Team events