Senior Business Consultant
Centric Software
- Paris
- CDI
- Temps-plein
- Work with Pre-Sales consultant to ensure handover of business process blueprint & solution architecture
- function as the subject matter expert within client onboarding projects with regards to in-season merchandize management
- manage identified gaps and change requests throughout the project and keep business blueprint and implementation documents updated
- work with technical and data science teams to deliver the best fitting solution & configuration for the client
- You will formulate and document recommendations to configure the Centric Pricing & Inventory system with attention to a client's wishes.
- Lead the data validation process with technical colleagues and towards the customer
- Train customers and colleagues in Centric Pricing & Inventory applications
- Help clients ensure a smooth internal change management process
- Handover client to Customer Success Manager after successful Go-Live and hypercare
- Provide feedback to Product Management teams for customer enhancements in detailed predefined format
- Visit customers on-site or remotely through web sessions
- Work with customer to develop and execute A/B test plans, including identifying test and control groups, setting up test parameters, and monitoring test results.
- Ensure all customer specific time & effort is being tracked accurately
- You have a degree in business administration or similar
- You have vast experience in retail merchandizing in the fashion & lifestyle industry
- You are solution-oriented with good communication skill and enjoy working with customers
- You feel comfortable in the analytical SaaS environment, as well as on all hierarchical levels in your communication
- Your English skills are business fluent, another language is a plus
- You are familiar with the common Office applications, as well as Business Intelligence tools
- Even if the customers are primarily served remotely, you are willing to travel from time to time
- You enjoy working in a dynamic, diverse and multi-national team
- You enjoy optimizing processes and systems