Insurance Verification Specialist
Women’s Care
- Tampa, FL
- Permanent
- Full-time
- Contact insurance companies via telephone and/or insurance websites for eligibility, eligibility dates, deductible, co-payments, and co-insurance amounts due.
- Verify eligibility and benefits prior to patient’s scheduled appointments or procedures.
- Document all necessary information in appropriate systems.
- Determine provider participation status with payer.
- Answer incoming billing customer service phone calls and emails.
- Demonstrate and embody the Women’s Care mission and core values.
- Compliance with all HIPAA rules, regulations, and guidelines.
- Other duties as assigned.
- High school diploma or equivalent required.
- A minimum of 1-2 years’ medical billing/insurance verification experience.
- Solid working knowledge of HMO’s, PPO’s, Medicare, Medicaid, PAC, Commercial, Worker’s Comp, and liability insurances.
- Ability to interact with patients, families, staff, management, physicians, insurance representatives, and other third-party payers.
- Knowledge of CPT, ICD-10, and medical terminology.
- Excellent customer service skills, both verbal and written.
- Proficiency in all Microsoft Office programs.
- Must be highly detail-oriented and organized.
- Able to handle stressful situations tactfully.
- Demonstrate excellent problem-solving skills.
- Ability to work in a fast-paced, ever-changing environment.
- Dependable, reliable, and punctual.