Bank Specialist-Treasury Ops
Stifel
- Saint Louis, MO
- Permanent
- Full-time
- Onboard new Treasury Management Customers and provide support during the onboarding process.
- Review treasury Management Agreements and documentation for accuracy.
- Monitor email folder and follow-up with customers as needed.
- Responsible for daily processing of request for documentation, agreement verifications and request for exceptions and modifications.
- Provide Automated Clearing House (ACH) support and business online banking origination support.
- Performs account corrections with the Federal Reserve and manages and reports abandoned funds in accordance with state requirements.
- Assist business online banking customers with password resets, reporting modules, and general online banking questions.
- Perform daily balancing of ACH General Ledgers.
- Process and monitors ACH transactions.
- Preform daily balancing of remote Deposit Capture (RDC) and Mobile Deposits.
- Provide support ACH and Check Positive Pay customer.
- Assist customers with setup of domestic international wires.
- Process Lockbox deposits and reporting.
- Understand and comply with all regulations, including the Community Reinvestment Act, Bank Secrecy Act, Fair Credit Reporting Act, etc.
- Knowledge of principles and processes for providing customer and personal services.
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Effective communication skills both verbal and written.
- Ability to consider the relative costs and benefits of potential actions to choose the most appropriate one
- High school diploma or equivalent required.
- No experience required. 1+ years' experience in financial services preferred.
- Proficient in Microsoft Excel, Word, and Outlook