Enabling Areas - Client Service Management - Deputy Manager - C&I

Deloitte

  • Kolkata, West Bengal
  • Permanent
  • Full-time
  • 3 days ago
What impact will you make?Every day, your work will make an impact that matters, while you thrive in a dynamic culture ofinclusion, collaboration, and high performance. As the undisputed leader in professional services,Deloitte is where you'll find enormous opportunities to succeed and realize your full potential.Work you'll doWe're looking for an autonomous self-starter with outstanding organizational and interpersonal skills-a strategic thinker who can become a trusted advisor for the client. As a Client Service Manager (CSM) you'll work with senior leaders, subject matter experts to deliver the best of Deloitte, strengthen relationships with our most important clients. With a client-first mindset, you will align with Deloitte's businesses to execute business priorities and expand our services footprint, bring insights and leading practices to accounts, help develop and deliver solutions to address client issues.Responsibilities:You will serve as “Client Service Manager”, flexing the role you play as you deliver against account priorities, serving with:
  • 10+ years of experience in Client Service Management Role
  • Building relationship & operate as a trusted advisor / consultant to the clients.
  • Running new ideas with the clients and helping them in strategizing the right solution for their business environment.
  • Understanding integrated market offering (IMO)/ functional storefront and unique/ innovative solutions relevant to the client.
  • Driving growth by developing, qualifying, and collaborating on opportunities and leveraging the appropriate specialists/resources.
  • Creating a multi-disciplinary model so all the businesses can collaborate and present a cohesive face to the client.
  • Acting as the principal liaison between the member organizations and the company's senior management to continue to evolve the solutions to meet the needs of the clients.
  • Introducing Deloitte cross-functional teams to the client and demonstrate Deloitte's deep industry/sector capabilities.
  • Engaging client on relevant Deloitte proprietary events and programs (Convergence/ET awards) & help build the Deloitte brand.
Requirement:- MBA (Marketing) from reputed institute- Ability to articulate concepts to Senior Leadership- Excellent communication skills (written & verbal)- Strong analytical skills, good business understandingYour role as a leaderAt Deloitte India, we believe in the importance of leadership at all levels. We expect our people toembrace and live our purpose by challenging themselves to identify issues that are most importantfor our clients, our people, and for society and make an impact that matters.In addition to living our purpose, Executive across our organization: Builds own understanding of our purpose and values; explores opportunities for impact Demonstrates strong commitment to personal learning and development. Understands expectations and demonstrates personal accountability for keepingperformance on track Actively focuses on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the businessHow you'll growAt Deloitte, our professional development plan focuses on helping people at every level of theircareer to identify and use their strengths to do their best work every day. From entry-levelemployees to senior leaders, we believe there's always room to learn. We offer opportunities tohelp build world-class skills in addition to hands-on experience in the global, fast-changingbusiness world. From on-the-job learning experiences to formal development programs at DeloitteUniversity, our professionals have a variety of opportunities to continue to grow throughout theircareer. Explore Deloitte University, The Leadership Center.BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offeremployees a broad range of benefits. Learn more about what working at Deloitte can mean foryou.Our purposeDeloitte is led by a purpose: To make an impact that matters.Every day, Deloitte people are making a real impact in the places they live and work. We prideourselves on doing not only what is good for clients, but also what is good for our people and thecommunities in which we live and work-always striving to be an organization that is held up as arole model of quality, integrity, and positive change. Learn more about Deloitte's impact on theworldRecruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To helpyou with your interview, we suggest that you do your research: know some background about theorganization and the business area you're applying to. Check out recruiting tips from Deloitteprofessionals.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), itsnetwork of member firms, and their related entities. DTTL and each of its member firms are legally separate and independententities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Pleasesee www.deloitte.com/about for a more detailed description of DTTL and its member firms.This communication is for internal distribution and use only among personnel of Deloitte Touche Tohmatsu Limited, its memberfirms, and their related entities (collectively, the “Deloitte network”). None of the Deloitte network shall be responsible for anyloss whatsoever sustained by any person who relies on this communication.© 2017. For information, contact Deloitte Touche Tohmatsu Limited

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