Account Executive
Rural Metro Fire
- Salem, OR
- $85,000-100,000 per year
- Permanent
- Full-time
- Initiate and maintain routine contacts (to include visits, phone calls and mailings) to existing clients in order to ensure smooth working relationships (field based marketing).
- Build solid relationships with personnel at various facilities in order to promote services and assist in the identification of new business opportunities.
- Validates and interprets information gathered through on-site visits, local and industry and competitive intelligence.
- Work with Operations, Business Development and the Communication Center(s) to develop and implement Service Promise Plans.
- Responsible for the gathering of information regarding competition and have thorough understanding of competitors in assigned Operating Area.
- Work with Business Development in developing effective communication and marketing material (for internal and external purposes).
- Demonstrate a professional approach to creating value and gaining confidence in AirLink services from customers.
- Assist operations in the development of systems that encourage feedback from crews regarding barriers in service and service incidents.
- Works with Business Development to create and implement an aggressive Operational Growth & Customer Retention (OGCR) plan.
- Respond to, document and ensure follow up to all service inquiries received from internal and external customers in a timely and thorough manner.
- Ensure marketing materials are being distributed to the target audience.
- Create and build awareness of the organization and brand.
- Organize and oversee advertising and communication campaigns.
- Event planning and organization. Organize and attend special events such as conferences, seminars, receptions, and exhibitions.
- Provides updates to Program Director on all projects and to Senior Leadership and Special Services on an as needed basis.
- Adhere to all company policies and procedures.
- Other duties as assigned.
Education & Industry Experience
- BA/BS degree in Marketing, Business, or related field preferred.
- Must possess at least two (2) or more years business/private sector experience with demonstrated Leadership skills
- In depth understanding of services and operation within the air medical industry and healthcare industry preferred.
- Combination of education and experience considered Licenses, Registrations or Certifications
- Valid state drivers' license.