Case Manager Bachelor - 7695-205-N
Catholic Charities Brooklyn and Queens
- Brooklyn, NY
- Permanent
- Full-time
- Assesses and evaluates tenant's strengths, connections and areas of support/need
- Works with clients to prepare on-going service plans for continued service.
- Reviews service plans as frequently as specified by Funding Source requirements.
- Prepares service plan/contact notes as required by funders and agency.
- Provides clients with full range of intervention services as needed.
- Provides clients with referrals services as required.
- Plans and facilitates on-going group activities to promote community development among tenants and recovery oriented goals of program
- Accompanies clients to community services as needed.
- Assesses the needs of the whole consumer/family, including their basic need such as food clothing, and shelter.
- Ensures that referrals are made to appropriate internal and external services as required to meet the consumer/family needs.
- Follows up on all referrals made on behalf of consumer/family and responds to all referrals made to your to your program.
- Participates in cross-program service reviews that support the planning and coordination of service delivery.
- Applies crisis intervention, advocacy, and group work methods to respond to client population as needed
- Maintains up to date knowledge of relevant funding source regulations and reporting criteria.
- Participates in CCBQ Agency meetings and workshops/trainings as required/requested.
- Adheres to all funding source standards in addition to the Agency (Catholic Charities Brooklyn and Queens) policies and procedures; seeks guidance/clarification from their immediate supervisor regarding interpretation, applicability, and implementation.
- Assists clients with money management, medication and entitlement compliance.
- Performs other duties assigned as needed.
- Bachelor's Degree in Social Work, Human Services or related field
- Experience providing direct service to the difficult to serve populations: (MICA, SA, Homeless, HIV, etc.) is preferred.
- Experience documenting on-going service provision.
- Ability to maintain confidentiality.
- Excellent organizational and interpersonal skills.
- Strong verbal and written skills.
- Computer skills essential.
- Ability to work in multi-cultural environment.
- Ability to appropriately assess/de-escalate/intervene in crisis.
- Excellent coordination/collaboration skills.
- Bi-lingual Spanish a plus.
- Must be able to share staff rotation for emergency on-call and office coverage.
- Regularly required to talk, hear, walk, stand & sit.
- Able to lift up to 10 pounds.
- Able to climb stairs and make home visits.
- Able to stretch and bend to retrieve files.
- Able to operate a computer keyboard, mouse, & office equipment.
- Able to read printed materials and computer screens.
- Able to write.
- Able to sit and work on the computer for long periods of time.
- Ability to be mobile concerning apartment visits, assisting clients with appointments, & professional liaisons.
- Able to travel to multiple locations as needed.