Female Spa Attendant - Loma de Vida
Benchmark Hospitality
- San Antonio, TX
- Permanent
- Full-time
- Full Time employees have access to Medical and Dental insurance to fit your needs
- Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
- 401K match (Let us help you build your financial future)
- Companywide Hotel Room Discounts (Who doesn't love to get away)
- Paid Time Off
- Employee Assistance Program (We are here to support you)
- Employee family events (bring the kids!)
- Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
- Many more, please inquire for more details One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space.
- Maintain a safe, clean and well-organized spa environment through consistent monitoring of the women’s and common areas based on check lists and guidelines.
- Keep locker room and common areas supplies and amenities consistently stocked.
- Inform management when stock is low.
- Maintain knowledge of spa and hotel features/services, hours of operation, and any promotions.
- Maintain eye contact when addressing external and internal guests; develop professional and personalized relationships with regular guests.
- Maintain complete confidentiality in all guest matters in accordance with company policy.
- Handle guests’ questions and concerns professionally and courteously.
- Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction.
- Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.
- Maintain a positive attitude and contribute toward a quality work environment.
- Regularly attend, participate in and support training and staff meetings for the spa
- Communicate to management all occurrences involving staff or guests in the spa that require attention.
- Other duties as assigned.
- High school education or equivalent required
- At least one-year Spa experience preferred
- At least one year of customer service experience required
- Must be a United States citizen or possess a valid work permit
- Must be at least 18 years of age
- Ability to work a flexible schedule including evenings, weekends and holidays
- Must be able to work well under pressure
- Must be able to accurately follow instructions, both verbally and written
- Must be highly detail oriented
- Must be able to work in a fast-paced environment
- Must have excellent listening and communication skills
- Must be professional in appearance and demeanor
- Must always ensure a teamwork environment
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
- Must be able to stand on feet including walking and stair climbing, throughout the shift
- Must be able to frequently lift and carry up to 25 lbs
- Must be able to bend, squat, push and pull frequently
- Must be able to perform simple grasping, fine manipulation, squeezing, overhead reaching and repetitive hand & arm movements frequently
- Must be able to work in warmer than average environment
- Must have a passion for creating an exceptional experience for all guests