Customer Service and Sales Support Representative
Adecco
- Luton
- Permanent
- Full-time
- Provide support for quote chasing, with additional responsibilities in this area starting in the new year.
- Utilise SAP/NSI Register to identify and engage dormant customers, scheduling meetings for Business Development Managers (BDMs).
- Conduct cold/warm calls to existing customers, managing pipeline opportunities, and arranging meetings for BDMs.
- Coordinate post-meeting actions advised by BDMs and follow up with customers as necessary.
- Maintain high standards of data accuracy in all customer interactions.
- Collaborate with colleagues to achieve departmental targets.
- Generate specific quotations using the CRM system SAP.
- Demonstrate the ability to work efficiently under tight deadlines and manage multiple stakeholder demands.
- Meet or exceed Customer Service KPIs.
- Well-being Centres
- Save as you 'sweat' - subsidised gym memberships.
- Load your trolley for less - 800 online retail discounts including savings on fashion, electronics, garden, and home goods
- Cashback for online shopping
- Instant vouchers
- Home Utilities discounts - Energy Saving
- How to Eat Well Guides and Recipes
- Physical, mental, nutritional, and financial benefits
- Holiday pay and discounts on holidays both UK and abroad