Business Analyst II
The Collaborative for Higher Education Shared Services
- Albuquerque, NM Central, NM
- $60,841-73,009 per year
- Permanent
- Full-time
- Develops or modifies procedures to solve complex business problems considering computer equipment capacity and limitations, operation time, and form of desired results.
- Possesses full technical knowledge of all phases of systems analysis and considers the business implications of the application of technology to the current and future business environment.
- Develops and maintains written project documentation such as; applications, including best practices, processes, user friendly procedures, project scope, business process document, RACI, and RAID(l) logs.
- Develops and maintains written documentation such as test plans, user stories, use cases, business process model and notation, in collaboration with users.
- Develops and maintains written documentation of technological system(s), application(s), and web projects including modifications, enhancements, problems, interfaces, data dictionary maintenance, etc.
- Participates in the process of uncovering business goals, shaping them in clear and understandable terms, and identifying and evaluating a range of solutions.
- Develops user-friendly procedures, guidelines, and documentation.
- Provides training for end-users.
- Develops and enhances reports to verify and ensure the accuracy and integrity of all system data, in collaboration with users and subject matter experts.
- Provides data analyses and ad-hoc reporting through the use of research and query tools.
- Researches and analyzes functional work requirements and recommends solutions for automating and enhancing business processes.
- Responsible for operational functions within business unit such as system maintenance and configuration, troubleshooting/diagnostic, and other forms of translating business rules into system logic.
- Works closely with the Information Technology Department staff to define requirements in the creation, upgrading, and maintenance of programs, databases, and reports.
- Assists in the review, testing, and implementation of business systems upgrades or patches. .
- Assists in the development and maintenance of business process documentation.
- Runs mission-critical processes that impact the college.
- Participates in planning discussions to offer technical and practical business perspective. Attends collaborative team meetings.
- Identifies, compiles, and delivers required metrics by proactively managing multiple data sources. Continually reviews and finds ways to improve current processes for greater efficiencies and reduction in non-value added activities working in partnership with key stakeholders internal and external to Purchasing.
- Generates, distributes and maintains concise set of standard reports that provide insight into operational statistics, performance, and trending.
- Participates in a team that develops software applications and interfaces. Researches and analyzes system problems. Tests systems and database functions, upgrades and/or patches, as well as new third-party software or hardware implementation to ensure proper functioning of systems.
- Creates and distribute Structured Query Language (SQL) and other related reports.
- Monitors student database for data accuracy, conformity, integrity and interrelationship, research and recommendations on data integrity issues.
- Coordinates data entry standards for Credit and Non-Credit areas of the college, technical support and training for ERP, SIS, LMS end-users.
- Performs other duties as assigned.
- Bachelor's Degree and two (2) years of related experience including systems implementation experience
- Associate’s Degree and four (4) years of related experience including systems implementation experience
- PMI Professional Certification in Business Analysis (PBA) and one (1) year of related experience including systems implementation experience
- Other industry-recognized certifications directly related to the duties and responsibilities of the position and six (6) years related experience including systems implementation experience.
- Complete Application with Cover letter and resume
- Applicants who reside in New Mexico
- Profesional experience in higher education and retention strategies
- Knowledge of course planning and degree evaluation tools
- Experience with SQL, Argos, SAS, Toad, and/or SQL Developer report writer tools
- Professional experience with Banner, Salesforce, and/or Workday configuration and reporting