French Customer Advisor Specialist (Remote in Portugal)

Cross Border Talents

Faro
Permanente
Horário completo

Há 27 dias
Aplicar facilmente

Speak French? A new challenge is coming! 🇵🇹Do you enjoy taking on new challenges? Consider working as a French Customer Advisor Specialist remotely in Portugal!Your Role as a Remote Customer Advisor:

Represent a worldwide brand;
Deliver high-quality service across multiple support platforms;
Develop customer relationships and grant the best experience for the customer;
Troubleshoot through the use of open questions, support documents, and system training;
Offer recommendations to common problems or frequently asked questions.

What do you need to have:

At least C2 of French ;
Deliver high-quality service across multiple support platforms;
Experience in customer/technical support (preferable but not necessary as you will receive training);
EU passport, residence card from Portugal or Ukrainian refugee certificate.

Benefits:

Working hours - 40 hours per week = 8 hours a day/ 5 days per week;
Remote
Bonuses;
Private Health Insurance, life insurance, and family plan (spouse, legal partner, and children);
Career growth opportunities;
Daily meal allowance;
Grow your career with a flexible career path;
Holiday, Christmas and Language Bonuses;
Contract: Permanent contract from day one, probation period of 30 days;
Administrative assistance for documentation.

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Cross Border Talents