Service Center Coordinator
Balfour Beatty
- Fort Leonard Wood, MO
- Permanent
- Full-time
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
- Enters required service requests into the Yardi database to ensure accurate tracking as they are received and schedule the work order.
- Assist in assigning service requests to Maintenance Technicians according to the Maintenance Technicians skills and abilities.
- Ensures all Maintenance Technicians' workdays are loaded with a full day's work.
- Monitor the workday of each Maintenance Technician to ensure they are completing service requests assigned to them per their scheduled AM and PM time frames
- Liaise with the Facility Manager or Maintenance Supervisor if a Maintenance Technician fails to complete their schedule work orders.
- Assist in monitoring supplies required for all open service requests and will contact the resident when the part arrives to schedule a date and time to have the Maintenance Technician complete the repair.
- Reviews all Maintenance Technicians completed work orders for proper accounting of labor, materials, and photographs.
- Review all work orders accurately reflect the policies for Work Order Management.
- Manage the quality assurance review of the work orders to ensure they have been completed correctly in Yardi.
- Assists the Facility Manager or Maintenance Supervisor with scheduling vendor assigned work in occupied or vacant homes.
- High School Diploma or GED required.
- Minimum of one (1) year of customer service and administrative experience
- Relevant industry experience preferred
- Technology/data entry experience with Outlook, Excel and Word in particular.
- Existing Yardi knowledge is a bonus
- The ability to communicate clearly with residents and team members
- The ability to work well with fellow employees in a team environment.
- The ability to plan and organize.
- Possession of a valid, state-issued driver's license and safe driving record is also required.
Phone: 610-355-8100
Email: careers@bbcgrp.comEqual Opportunity Employer, including people with disabilities and veterans.If you want to view the "EEO is the Law" poster, please choose your language: – – -– –If you want to view the "Pay Transparency" policy statement, please click the link: