HR & Payroll Coordinator - Pacific Northwest Locations
Aramark
- Quinault, WA
- $22.00-24.00 per hour
- Permanent
- Full-time
- Provide excellent customer service in response to phone and online inquiries from employees and managers.
- Resolve inquiries by accessing information in multiple HR systems.
- Triage general inquiries to ensure accurate work category is assigned.
- Raise more sophisticated issues to manager, myHR or the appropriate COE for advanced support and follow-up as the need arises.
- Process transactions by collecting required information or backup documentation from the employee, manager, or HR.
- Respond to phone or online help requests on navigating the HR Portal and other HR-related systems.
- Facilitate in onboarding coordination for approximately 350 employees across 5 properties
- Manage workload efficiently to fulfill commitments in accordance with established service level agreements (SLAs)
- This role will perform administrative, transactional, and data / records management activities in support of HR and payroll, including processing life-cycle transactions such as onboarding, status change, compensation, separations, etc.
- Under the general supervision of the Human Resources Manager, the HR & Payroll Coordinator is responsible for coordinating and overseeing the total payroll function
- This position is responsible for gathering, reviewing, analyzing, correcting, and ensuring the accuracy and completeness of payroll data and compliance with applicable rules and policies.
- Strong computer / technical skills; previous HRIS experience preferred
- Bachelor's degree in HR or related field preferred
- Knowledge of HR concepts and terminology
- Effective verbal communication skills
- Effective listening skills
- Solid ability to grasp information quickly and probe optimally when required
- Excellent organizational skills and the ability to prioritize requests and duties
- Attention to detail
- Effective research, problem-solving, and follow-through skills
- Ability to remain positive under pressure