Team Member

• Follows established guidelines and policies relating to attendance, scheduling and meal and break.
• Works with and communicates with other team members to ensure the highest level of guest experience and satisfaction.
• Follow direction from manager, assistant manager, and team lead; offer input into processes.
• With a sense of urgency, ensure the right thing is done at the right time with customers, home office, and fellow team members.
• Greet customers courteously and explain available wash services to them; take and process wash payments to the satisfaction of customers and car wash.

• Daily site checklists are followed and documented.
• Hourly - review wash bay and equipment room for any equipment issues; resolve or elevate as necessary.
• Monitor wash quality continually and immediately address shortages (drying / blowers, tire shine, cleaning effectiveness and brush contact, and water quality - RO TDS monitoring)
• Carry out periodic maintenance of equipment used in washing to keep them in proper working order.
• Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
• Move or direct cars into the wash area with a pleasant, focused, and competent attitude.
• Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area.
• Ensure company policies and procedures are adhered to in carrying out given tasks daily.
• Ensure vacuums are unclogged, trash cans emptied, and hoses properly hung.

• Participate in wash process and apply car wash equipment.
• Greet customers courteously and explain available wash services to them; take and process wash payments to the satisfaction of customers and car wash.
• Carry out periodic maintenance of equipment used in washing to keep them in proper working order.
• Help customers in any area concerning car wash process.
• With a sense of urgency, ensure the right thing is done at the right time with customers, home office, and fellow team members.

• Ability to display courteous and professional attitude.
• Excellent customer service skills to ensure optimum customer satisfaction.
• Strong ability to work flexible hours, such as weekends.
• Ability to work standing over long periods of time.
• Ability to lift items of moderate weight.
• Ability to work outdoor and be efficient in all weather conditions.
• Ability to work swiftly to deliver washed vehicles to customers in record time.
• Ability to interact ethically with fellow employees and customers.
• Possess high school diploma together with training or/and a year customer service experience in related occupation; alternatively, equivalent combination of experience and education.
• Possess valid and current driver's license.
• Excellent written and oral communication skills, as well as interpersonal skills.
• Strong ability to handle the physical demand of the job.
• Experience driving vehicles of different types, including automatic and manual cars.
• Knowledge of cars and their parts, tools, and other necessary equipment
• Ability to follow directions and correctly implement tasks.

• High School diploma or equivalent.
• Must have and maintain a valid driver's license.

• Must be able to perform job functions that require lifting and/or carrying single items weighing at least 50 lbs.
• This position may require other activities such as pulling, pushing, twisting, bending, climbing, and reaching.
• Ability to stand or work in a crouched position for prolonged periods of time.
• Must be able to climb (ladders or stairs) and work in an environment with loud noises and exposure to changes in weather.

Tire Discounters