Senior Indirect Tax Manager
PagerDuty
- San Francisco, CA
- Permanent
- Full-time
- Develop and maintain relationships with internal and external stakeholders across multiple levels of leadership as they relate to delivering global statutory and go-to-market requirements to ensure compliance.
- In-depth knowledge of indirect tax regulations and a passion for developing and executing strategies to ensure compliance with the legal and regulatory environment.
- Own and drive global account reconciliations for indirect tax accounts, ensuring accurate and timely financial reporting.
- Lead and manage indirect tax audits and inquiries, ensuring a smooth and efficient process while minimizing financial and reputational risk.
- Proactively identify indirect tax opportunities and analyze complex tax issues related to business expansion, systems, and controls, independently providing recommendations and solutions to mitigate risk.
- Support ERP transformation by driving the implementation of a global tax engine to support our continuing global expansion and sales tax implications.
- Develop and successfully implement global VAT/GST/Sales tax training materials, including partnering with key stakeholders to drive new processes, requirements, and policies.
- Manage and build relationships with external advisors providing global indirect tax compliance services to ensure accurate and timely filings.
- Provide guidance, coaching, and mentoring across the team
- Lead cross-functional finance projects and process improvements to increase efficiencies and scale with the business.
- At least 6+ years of progressively more technical indirect tax experience gained in public accounting and/or Industry with a deep knowledge of US domestic indirect taxes (Sales and Use Tax, Property Tax) and broad knowledge of international indirect taxes (VAT/GST) laws and regulations.
- Demonstrated experience successfully leading finance projects and process improvements to increase efficiencies and scale of the business.
- 1+ years of demonstrated experience successfully working across time zones and with team members residing in various geographic locations
- Professional audit certification - Certified Public Accountant (CPA)
- Masters in Taxation or LLM
- Prior working experience with Avalara or Vertex
- Proven experience managing and researching complex indirect tax (VAT/GST) concepts relating to the cross-border movement of SaaS with material impact on the business and other similar issues.
- Proficient Excel Skills
- Able to assist others in optimizing software tools to increase the efficiency and effectiveness of tasks and reporting.
- Self-starting personality; ability to prioritize and manage multiple responsibilities and personalities simultaneously. Strong drive and great work ethic. Get it done attitude.
- Expert analytical skills and problem-solving abilities
- Strong organizational skills and attention to detail
- Collaborative communication style and ability to work cross-functionally with people at different organizational levels with a wide variety of backgrounds
- Strong written and oral communication skills
- Champion the Customer | Put users first to design great products and experiences.
- Run Together | Build strong teams that amplify our impact on users.
- Take the Lead | Disrupt and invent to be the first choice for users.
- Ack + Own | Take ownership and action to deliver more efficiently to users.
- Bring Your Self | Bring your best self to build empathy and trust with users.
- Competitive salary and company equity
- Comprehensive benefits package from day one
- Flexible work arrangements
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
- HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
- Paid volunteer time off - 20 hours per year
- Company-wide hack weeks
- Mental wellness programs