Assistant Store Manager - 24H300
Carters
- Freeport, ME
- Permanent
- Full-time
- Communicates professionally and effectively with the store team, customers and business partners.
- Fosters a positive work environment for both internal and external customers.
- Assists the Store Manager in building and maintaining a successful team by participating in recruiting, interviewing, and development of team.
- Provides feedback to the Store Manager on performance and progress of Sales Managers and Associates.
- Utilizes company tools to train and develop store team to ensure execution of all store operations; addresses performance as needed.
- Adapts management style as necessary to lead and develop team while establishing measurable, attainable and actionable goals.
- Recognizes and rewards exceptional performance to increase employee engagement.
- Promotes customer service consistently by engaging talent, encouraging positive customer interactions, and maintaining a ready all day store presentation.
- Consistently models the brands customer service standards while coaching others to success.
- Effectively analyzes the business and take necessary action to improve results.
- Assists Store Manager in executing the management of labor and payroll expenses to maximize sales and productivity.
- Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow through.
- Performs Leader on Duty responsibilities by driving results and providing an exceptional customer experience.
- Effectively manages payroll and supports scheduling to maximize sales and productivity.
- Supports management team with Asset Protection through a consistent level of customer service, education, and operational controls.
- Supports the planning and execution of store processes and merchandise placement in an efficient manner while following brand guidelines.
- Builds customer loyalty through company sponsored programs.
- Maintains company standards of a neat, clean, and organized store.
- Monitors and adheres to all safety regulations and policies as directed by the company.
- High school diploma or GED minimum requirement, BS/BA degree preferred.
- Minimum of 3 years retail management experience.
- Demonstrated leadership and supervisory skills.
- Demonstrated customer engagement skills.
- Ability to communicate effectively with customers, team, and supervisor.
- Must be able to build relationships in order to foster teamwork and develop partnerships.
- Ability to lead, direct and execute multiple tasks concurrently.
- Basic computer skills.
- Must be at least 18 years old.
- Ability to lift 40 pounds on a regular basis.
- Ability to stand for long periods of time; climb up and down a ladder.
- Constant walking and standing; frequent bending, stooping and reaching.
- Ability to travel as needed.
- Regularwork frequency is required to remain an active employee.
- Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
- Seven to eight hour shifts and an average of 35 - 40 hours per week: including evenings, weekends, and holidays.
- A minimum of two closing shifts a week based on business needs.