Dispatcher (Hourly Plus OVERTIME)
Krapf Group
- Elizabethtown, PA
- Permanent
- Full-time
State and Federal regulations. Coordinate scheduling of trips from inception to completion.ESSENTIAL DUTIES & RESPONSIBILITIES:
- Support and assist the Operations Manager to provide positive representation of the Company.
- Monitor the daily driver radio communications; provide driver updates, ensure on-time
assistance. * Interact with appropriate personnel regarding equipment, driver hours & customer issues.
- Respond to issues in a calm, professional manner, with a clear, distinctive and reassuring
- Control costs by monitoring driver hours.
- Serve as liaison between School Districts, clients, outside vendors to coordinate efficient and
- Prepare trip estimates, finalize pricing for all trips, prepare invoices and submit to
- Communicate to school districts and schools (administrative staff) items of interest when
- Take and assist in resolution of complaints from parents, schools, transportation directors and
- Handle changes to schedules for current week.
- Assist in the operation functions of the School Bus Division.
- Perform the job of a School Bus Driver as needed.
- Perform other job-related duties to meet business objectives.
- Excellent communications and customer service skills.
- Communicates effectively orally and in written form. Obtains and then passes on information to
- Ability to handle difficult situations professionally and in a non-confrontational manner.
- Willingness to work a flexible schedule, including weekends.
- Works well as part of a team; systematically encourages and supports others.
- Valid Driver’s License.
- Having or obtaining a CDL with P (passenger) and S (School Bus) is REQUIRED within 6 months of hire.