Account Manager, Oil & Gas Industry for Supermajor IOC (Partner Level)
The ERM International Group
- Houston, TX
- Permanent
- Full-time
- The opportunity to contribute significantly to key decisions, including the overall strategic direction of our organization;
- Meaningful equity ownership with significant financial and intangible rewards;
- The ability to provide “thought leadership” on a wide range of technical and business issues impacting our core markets; and
- An extension of ERM’s market position and reach with your established client relationships to further drive our growth.
- Primary focus on leading the Account development, sales, and delivery of the full spectrum of ERM’s consulting services to deliver strategic value to meet the needs of the Key Client, including:
- Corporate sustainability and climate change
- Mergers & acquisitions
- Capital project delivery
- Low carbon economy transition
- Operational performance
- EHS management & compliance
- Liability portfolio management & remediation
- Safety services
- Digital product and services
- Product stewardship
- Implementing ERM’s Client Excellence approach, actively develop commercial strategies to pursue and win new business opportunities that result in significant client impact and ERM revenue growth with the Key Client organization.
- Provide business value at each level of the Key Client organization. Consistently identify, support and manage the client needs and expectations, raising the awareness of and profile building of ERM’s capabilities from executive strategy and risk management to facility-specific needs. Establish the ERM team as a solution-oriented partner within the Key Client organization to identify and explore client needs and provide solutions for the broad spectrum of ERM services.
- Develop new client relationships and expand existing relationships by delivering strategic consulting advice, excellent value, and quality service.
- Maintain pulse on industry business cycles, prioritize sales efforts toward high-potential, top opportunities and build business resilience for emerging market conditions.
- Manage capture efforts utilizing technical understanding and expertise to develop proposals, including written content, pricing, presentations, and contracting.
- Provide, develop and maintain a robust understanding of the Key Client’s businesses, organization, programs and processes, as well as a comprehensive understanding of those critical business trends that may drive priorities, key needs and those drivers that the Key Client may deem as most valuable.
- Develop strategy and action plans focused on the Key Client’s priority geographies and service needs to facilitate growth in ERM’s business with the Key Client.
- Develop clear, concise business planning and client mapping and facilitate ERM team ownership of and ERM branding within each aspect of the Key Client strategic, tactical and fiscal goals and objectives.
- Personally perform face-to-face engagements with key senior-level individuals (i.e., Executive Management) and Key Client business unit interfaces (face-to-face visits and presentations).
- Ensure that contract access is established (and expanded) for key areas of service and geographies and that contract terms and requirements are identified and maintained.
- Contribute to leadership and management of major programs and projects for the Key Client. Understand the Key Client needs and explore innovative, “out-of-the box” discussions to drive ERM as a trusted partner and strategic thought leader.
- Drive innovation to stay ahead of client needs and to differentiate ERM in the market.
- Deliver year over year material growth, expansion of network and elevation of ERM brand within the client organization, including C-suite.
- Provide “hands-on” leadership and support for contract negotiations and large proposal efforts.
- Engage the Key Client key stakeholders in periodic reviews of ERM’s service performance and provide feedback to the ERM Client & Industries Team and key ERM stakeholders to ensure continuous service excellence, including supporting accurate scope and schedule and materials requirements of proposal submissions and avoiding and resolving service performance issues.
- Meet business financial targets, overall project budget and schedule, client satisfaction/expectations, and internal and contract requirements.
- Meet personal billability and net revenue targets which will be aligned with the role. These metrics will be achieved through personal contribution to project work and through engaging with client teams on the end-to-end sales and delivery of projects
- BS/MS in engineering, safety, science, business, or related degree.
- 15+ years’ progressive experience with some or all of that time in a consulting environment, with the balance being in industry.
- Role is based in Houston with some domestic travel.
- In-depth understanding of integrated international oil and gas companies including existing relationships that can be leveraged into new business.
- Demonstrable track record in strategic account management delivering multimillion dollar sales results annually, including successfully winning large and strategic projects and developing trusted advisor relationships within multi-national client organizational structures.
- Business acumen to understand business risk and challenges, and recognize corporate opportunities.
- Strong communication and organization skills; results-oriented and relationship savvy.
- Offer recognized technical expertise and an established reputation in the local marketplace.
- Positive outlook, collaborative, and driven by the success of ERM as a global company.