Retail Sales Professional
Xfinity
- Federal Way, WA
- Permanent
- Full-time
- Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’
- For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn
- Comcast is named a top 20 company on DiversityInc’s ‘Top 50’ List
- Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
- Providing outstanding customer service with all customer interactions.
- Helping customers interpret and clarify their account statements and pay their bills in the store.
- Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
- Acting as brand ambassador to promote Comcast/Xfinity products.
- Providing expert-level understanding and passion around technology, especially around Comcast products and services.
- Maintaining detailed sales product knowledge, including competitive information.
- Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles.
- High School Diploma or equivalent
- Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
- Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed. Ability to work in alternate stores outside of the home base store.
- Regular, consistent, and punctual attendance.
- Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
- We offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000, Paid Time Off, and a 401K Savings Plan – with up to 6% dollar-to-dollar matching.
- …and much more