Technical Support for Software Services (German Speaker)

Blu Selection

Lisboa
Permanente
Horário completo

Há 10 dias

Are you looking for a job in an international environment that will support your professional and personal development in one of the most beautiful cities in Europe? Then let's join the Technical Support Team in Lisbon!TasksYour responsibilities and impact as a Technical Support for Software Services will be:

Providing support to customers by responding to inbound requests and document relevant case information
Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channels
Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels
Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner

RequirementsWhat's in it for you?

Type of contract: one year contract, renewable every year
Paid training (1 - 4 weeks)
Working hours: full time (40 h/week; 5 days/ week) on rotating shifts (Mo -Fr 7 am - 10 pm)
Salary conditions - 2 options

Including free accommodation (shared flat, all bills included): 1,125 € gross/monthExcluding accommodation: 1,490 € gross/monthFor international candidates:

Airport pick-up and administrative support for your integration in Portugal
Subsequent reimbursement of flight costs
Free annual flight home
Accommodation in a room in a shared flat in Lisbon
Free Portuguese language courses, water sports activities, soft trekking and much more
Real career opportunities in different career paths
Private health insurance included from the first day of contract signature

Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team, including talents from more than 80 nationalities all over the world? Because they are looking for you!Feel free to check our other opportunities in Technical Support in Lisbon or send us your CV to be considered for other projects or future opportunities.

Blu Selection

Candidate-se