Digital Marketing Account Manager
J&L Marketing
- Louisville, KY
- $45,000-55,000 per year
- Permanent
- Full-time
- Strategic Thinking: Understand digital marketing as a holistic strategy with interconnected elements, not just isolated tactics. Collaborate with upper management, clients, and other teams to ensure seamless execution of campaigns.
- Customer Service: Provide exceptional customer service to clients through clear and effective verbal and written communication.
- Strategic Planning and Roadmapping: Work collaboratively with clients to develop long-term strategic roadmaps for their digital marketing initiatives. Align on goals, milestones, and KPIs, and proactively identify opportunities for growth and evolution in their marketing strategy.
- Client Advocacy and Relationship Building: Serve as a trusted advisor and advocate for clients within the digital marketing agency. Champion their interests, advocate for their needs, and go above and beyond to nurture long-lasting partnerships built on trust, transparency, and mutual respect.
- Performance Reviews and Insights Sharing: Conduct regular performance reviews with clients, presenting them with actionable insights and performance metrics in a clear and accessible manner. Facilitate constructive discussions around campaign performance, optimization opportunities, and future strategy planning.
- Strategic Partnership Development: Collaborate closely with clients to co-create digital marketing strategies aligned with their vision and objectives. Offer strategic guidance and industry insights to empower clients in making informed decisions.
- Bachelor’s degree in Marketing, Advertising, or a related field (equivalent professional experience may be considered)
- Customer service experience
- Continuous Learning Mindset
- Experience in a fast-paced, deadline-driven environment
- Strong analytical skills and problem-solving abilities
- Competitive Salary
- Health, Dental, Vision, and Disability Insurance
- Company Paid Life Insurance
- Vacation, PTO, Sick Time, and Seven Observed Holidays
- Fun and Professional atmosphere
- 401k With Company Match