CBO Trainer - Claims Trainer (on-site)
Select Medical
- Camp Hill, PA
- Permanent
- Full-time
- Career advancement opportunities
- Competitive pay, benefits and paid time off (PTO)
- Employee Assistance Program, including in-person or video counseling sessions
- Thorough orientation program
- Professional On-Demand Learning Modules
- Trains new IP CBO team members on the policies and procedures of the IP CBO regarding their respective positions. Provides both technical and functional on-the-job training for on-site and remote team members.
- Creates and keeps up-to-date all CBO resource material including a Procedural Manual.
- Authors a monthly newsletter and other on demand process, policy and payer updates as needed.
- Monitors and re-trains employees identified by Leadership.
- Provides continued feedback to Leadership for all employees while involved in training.
- Assists the IP CBO in maintaining the job duties of other team members when staff is absent.
- Notifies and educates staff concerning new findings, problems, changes with Medicare and other insurance carrier billing/collecting, as well as, any changes with internal policy and procedures.
- Serve as a resource for Leadership and all IP team members.
- Any additional projects as assigned by the Director of CBO or VP Patient Accounting
- High School Diploma or equivalent.
- Minimum two years inpatient collection experience
- Time management skills with demonstrated ability to meet deadlines and stay on schedule.
- Flexible with working hours
- Word, Excel and Zoom proficient.
- Excellent interpersonal and communication skills (both written and oral), including the ability to communicate complex issues clearly and concisely.
- An extensive and thorough paid orientation program.
- Paid Time Off (PTO) and Extended Illness Days (EID).
- Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.
- A 401(k) retirement plan with company match.
- No Required Weekends
- Office Environment
- Sitting for extended periods of time
- Ability to lift weight up to 35 lbs.