Community Manager
NHE
- Charlotte, NC
- $24.00-25.00 per hour
- Permanent
- Full-time
Employees enjoy working at NHE because the company offers the advantages of working for a relatively small, family-owned business with the professionalism and comprehensive benefits package generally only available with much larger companies. Taylor Davis, our President, often says that he is not in the property management and development business but in the people business.To be a successful NHE employee, one must be professional, caring and flexible, demonstrate a strong customer service attitude, and act with integrity and fairness at all times.This Community Manager position is for an affordable apartment community, and qualified candidates must have extensive affordable management experience, specifically with an all elderly or all disabled community.POSITION SUMMARYThe Community Manager in our Affordable Management Business Unit is responsible for overall fiscal accountability, marketing, development, Regulatory Compliance, supervising personnel and physical asset management of an assigned tax credit (LIHTC) or Section 8 community or communities. Also acts as management representative when dealing with various property owners and regulatory agencies. Reports to: Regional Property Manager or VP of Affordable Business Unit. Supervises: Onsite staff of assigned properties. Community Manager will oversee hiring, staffing, wage reporting, completing re-certifications, marketing, accounts receivable, collections and leasing. Must be flexible and able to work varied schedule, including weekends and some holidays as required.ESSENTIAL DUTIES AND RESPONSIBILITIES
- Complete all move ins/outs/re-certifications/Interims etc. as required by HUD and NHE guidelines
- Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.)
- Oversees compliance with Fair Housing Laws
- Ensure each property is adhering to their specific program types regulations, interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate
- Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD.
- Regional Property Manager may assist Community Manager when needed in recruiting, interviewing, and training all community staff positions.
- Oversee, implement or participate in on-going staff training, coaching, counseling and guidance. Monitor management and staff performance, motivation, and cross training.
- Develop employees through performance feedback and challenges. Delegate responsibilities and special projects to staff as necessary.
- Communicate with Regional Property Manager regarding employee performance, document and take necessary action on a timely basis
- Promote staff harmony through support, effective leadership and positive example
- Ensure all on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.).
- Maintain compliance with company policies, procedures and industry regulations (i.e., HUD, IRS, HOME, HTF, RD, Fair Housing, OSHA, Safety, etc.).
- Assures that associates follow policies and safety rules; complies with NHE policies for reporting incidents
- Interacts closely with maintenance staff to manage property maintenance programs including promptly and courteously responses to resident requests for maintenance and that the work meet or exceeds NHE standards.
- Complete all move ins/outs/re-certifications/Interims etc. as required by HUD and NHE guidelines
- Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.)
- Oversees compliance with Fair Housing Laws
- Ensure each property is adhering to their specific program types regulations
- Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate.
- Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD
- SC Property Manager's License or PMIC License is required
- Affordable/Tax Credit (LIHTC) management experience is preferred (designations are strongly preferred)
- Knowledge of apartment management laws and regulations on a federal, state, and local leve
- Knowledge of expense control and financial management.
- Must have a valid driver’s license or means of immediate transportation to attend meetings, events and daily activities
- HDHP Health Insurance Plan
- PPO Health Insurance Plan
- Vision Insurance
- Dental Insurance
- Short-Term Disability
- Long-Term Disability
- Group Life Insurance
- Health Savings Account (offered for HDHP plan)
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- 401k Retirement plan
- 12 Paid Holidays (includes Birthday Holiday)
- Up to 130 hours of PTO