Medical Assistant / 24 hr / Day / BWH Mobile Service Line
Mass General Brigham
- Boston, MA
- Permanent
- Part-time
- High school diploma or GED required. Some college or Associate’s Degree preferred. Bachelor’s Degree preferred
- Certificate preferred
- Graduate of an accredited Medical Assistant Certificate Program preferred
- Experience in healthcare preferred
- Clinical Skills: Knowledge of practice operations and standards. Beginning to intermediate knowledge and use of medical terminology. Ability to accurately perform vital signs and obtain pertinent health information including but not limited to: temperature, pulse, respirations, blood pressure, height, and weight. Ability to participate in the medication reconciliation processes and related prescription management tasks, including prior authorizations. Knowledge and ability to perform specific procedures and tests as appropriate to the clinical setting.
- Communication Skills: Demonstrates effective oral and written communication skills in English. Communicates in a professional, courteous, clear and concise manner. Facilitates therapeutic relationships between patients, families and other members of the health care team.
- Writing Skills: Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo or interoffice note, documentation of patient information) and to take complete and accurate messages.
- Phone Skills: Ability to telephonically support the practice by answering and screening calls, offering information within scope of practice to facilitate communication.
- Organization Skills: Ability to manage work processes in a neat and systematic way. Ability to manage multiple tasks effectively, appropriately prioritize clinical work, follow established policies, procedures and clinical practice guidelines, workflows.
- Technology Skills: Demonstrates ability to utilize technology in the clinical setting. Includes basic computer skills as well as the utilization of electronic medical equipment.. Ability to type accurately and enter data at an intermediate level. Ability to become proficient in using the EHR and other appropriate applications. Ability to utilize hand-held technology and download related data to the electronic health record.
- Ability to document all patient communications and clinical treatments accurately
- Educates the patient within the scope of practice and as directed by supervising provider in health maintenance, disease prevention, disease management and compliance with treatment plan.