E-commerce Specialist
Carnival Corporation
- Miami, FL
- $51,600-75,300 per year
- Permanent
- Full-time
- Create and execute merchandising campaigns in Hybris, including promotional banners, pricing setup, promotional setup, & guest targeting rules.
- Create and execute personalization campaigns in Hybris, including custom product sorting, custom filtering options, & dynamic banners for specific guest segments to increase revenue & improve guest communication.
- Create reports & present campaign results in weekly team meetings, and monthly department meetings, including analysis of performance against defined KPI's
- Evaluate web analytics and behavioral data, to understand trends, and how web development releases and marketing campaigns are performing on the website.
- Work with the creative department to supply e-commerce briefs and oversee creation of effective marketing materials on the Carnival.com website.
- Research latest e-commerce trends & perform competitive analysis to bring new ideas and recommendations back to the team for consideration.
- Performs other duties as assigned.
- Complies with all policies and standards.
- Education: Bachelor's degree in E-commerce, marketing required. Master's degree in E-commerce, marketing preferred.
- Work Experience: 3+ years of experience managing websites, e-commerce and digital marketing required. Mobile commerce experience, E-commerce specialist, supervisor, or coordinator for large B2C websites with a diverse product catalogue preferred. Travel industries experience preferred.
- Knowledge, Skills & Abilities: Experience with E-commerce CMS systems (Hybris a plus), web analytics tools (Google) , A/B Testing platforms (Optimizely), data management platforms, Behavioral Tracking platforms (SAS Discover), and Email Platforms (SAP Journey Builder). Must be able to work efficiently in a fast-paced environment and be proficient in Excel, Word and PowerPoint.
- Health Benefits:
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
- Financial Benefits:
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Paid Time Off
- Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion.
- Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
- Other Benefits
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
- On-site preschool program, wellness center, and health clinic at our Miami campus