Executive Housekeeper - One Ocean Resort & Spa - Jacksonville,FL
Chesapeake Hospitality
- Jacksonville, FL
- Permanent
- Full-time
The Executive Housekeeper is responsible for coordinating the cleaning of guest rooms and public
areas as efficiently as possible, at the lowest possible cost, keeping the highest standards of
cleanliness. They direct, manage, control and administer the operation of the housekeeping
department and staff in order to obtain the highest standards of cleanliness and to meet
management company and franchise standards to provide a clean, well-maintained product for
the guest, and to meet guest needs/requests promptly and courteously.
Core Responsibilities:
Schedule, evaluate and direct all housekeeping associates, including room attendants,
houseaides, floor supervisors and laundry associates.
Coach and counsel associates, providing disciplinary action when and if necessary.
Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms
and public areas.
Review the Manager on Duty log and follow up where needed.
Efficiently inspect guest rooms and public areas daily to ensure the quality assurance
program is being followed.
Ensure sufficient inventory of supplies and cleaning materials is maintained.
Responsible for supervising the daily operation of both housekeeping and in-house
laundry.
Responsible for interviewing, hiring and training of new housekeeping team members.
Follow up to ensure routine projects are completed, such as carpet shampooing, wallwashing, mattress rotations, etc.
Provide associates with the tools they need to perform their jobs.
Participate in and lead, when appropriate, department meetings, weekly staff meetings,
rooms team meetings, monthly housekeeping inventory of supplies, safety committee
meetings and property MOD program.
Promptly report all maintenance problems encountered and follow up on the repairs.
Ensure the key issuance procedure is being followed to safeguard hotel and guest
security.
Take responsibility for the hotel Lost and Found department.
Accurately produce and approve budget for the Housekeeping Department and weekly
payroll forecasts, in conjunction with the General Manager.
Perform other duties as assigned.Knowledge, Skills, and Competencies:
High work ethic and self-initiative
Regular attendance according to established guidelines
May be required to work varying schedules to reflect the business needs of the property
Focus and maintain attention to tasks, and complete work assignments on time despite
frequent interruptions
Use arithmetic for accurately completing time cards and doing inventory
Understand and efficiently operate computer
Ability to maintain excellent relationships with staff and maintain staff and guest
confidentiality at all timesLocationJacksonville One Ocean-JCKLocation DescriptionOne Ocean Boulevard, Atlantic Beach, Florida 32233Situated on the sweeping white sands and sparkling waves of the Atlantic Ocean, One Ocean Resort is a refuge for relaxation. We beckon guests with luxurious amenities and lavish suites featuring views of the rolling surf that is the signature of the Atlantic Ocean. Upon your arrival, a personal concierge greets you by name and escorts you down ornately lit halls to your room.One Ocean Resort & Spa is a AAA four-diamond, Forbes Travel Guide four-star property designed with you in mind. Creating options for children and families, our resort takes the planning and guessing out of the everyday. Drop the kids off with our on-site nanny for a romantic day with your spouse. Make your way to the Spa at One Ocean and choose from more than 40 marine-inspired rituals and specialty treatments, like unique massage styles, body wraps, peels, and facials. End your day with a fabulous date at Azurea, our signature restaurant featuring seasonal coastal cuisine.RequirementsPhysical Requirements:
Stand and walk for varying lengths of time, often long periods of time
Bend, stoop, squat and stretch to fulfill cleaning requirements
Visually inspect rooms for cleanliness and immediately report guest belongings that have
been left behind
Lift approximately thirty-five (35) pounds of equipment or supplies, using safe lifting
techniques
Twist, bend, reach and stoop to push heavy carts, approximately one hundred (100)
pounds
Good communication skills, both written and verbal, using written communication skills
to mark completed rooms on daily paperwork
Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing,
listening and hearing ability and visual abilityStatusFull-time