IT Operations Manager
Frontline Resources
- Corona, CA
- $130,000-150,000 per year
- Permanent
- Full-time
- Competitive salary
- Employee discounts
- Health insurance
- Opportunity for advancement
- 401(k) matching
- Lead large IT projects, including the design and deployment of new IT systems and services
- Monitor the performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
- Design technology strategy and planning workshops based on business objectives and stakeholder analysis including adopting appropriate approaches/methods, facilitation, techniques, and pre-work to ensure end-user adoption
- Manage & Coordinate third parties’ vendors and develop test strategies for new hardware and software
- Create documentation for all the business system procedures
- Lead the team to communicate and coordinate with other departments to optimize the business procedures, and propose the implementation plan
- Troubleshoot hardware and software issues related to internal IT infrastructure/Network/ Security
- Other duties as assigned by your direct Manager
- Versed in EDI connection, e-commerce platforms, Logistics WMS and TMS, CRM and other ERP functions.
- Oracle Netsuite Experience
- Strong experience applying Agile, Kaban and Scrum techniques
- Coding experience, knowledge of backend, integrating programs, and software development
- Experience with Shopify, Amazon fulfillment, and Ebay
- Ecommerce Background
- High level Excel Skills
- Minimum 3 years of Technical supervisory experience required
- Minimum 5 years of experience working in the Management of IT operations and system optimization process
- Experience in leading and managing large ERP system integration projects and rolling out the system infrastructures across various technologies
- Ability to interact and develop relationships with all employee levels, vendor partners, IT Teams, and Business Unit Leaders
- High degree of accuracy and great attention to detail
- Bachelor's degree in computer science, information science, or a related field, and relevant work experience
- relevant management certifications
- retail or logistics background
- Shipber and shiphawk experience
- Direct Hire Opportunity
- Full-Time/On-Site Position