FMLA Client Implementation Expert
ComPsych
- USA
- Permanent
- Full-time
- Implement FMLASource accounts that are newly transitioned from the sales team. The implementation process includes but is not limited to completing required documentation, setting specifications within proprietary database, developing an implementation plan, coordinating training, and building the account relationship
- Establish and build strong working relationships between ComPsych team members and FMLASource team members
- Act as the direct liaison between Human Resources professionals and FMLASource during the implementation process
- Demonstrate a thorough understanding of the assigned accounts' FMLA policies and related benefits
- Conduct external training to provide information and guidance on FMLA compliance to the customer during the implementation process
- Develop a business and communication plan with Human Resources professionals to successfully promote FMLASource services
- Investigate and resolve account concerns during the implementation process in order to maintain a smooth transition into FMLASource services
- Other duties as assigned
- Bachelor's degree required in Human Resources or related field
- Account management experience in FMLA Administration, benefits, or human resources related services a plus
- 1+ year of Project Management experience preferred
- Bi-lingual English/Spanish a plus
- Stable work history required
- Travel as necessary to meet with new and existing customers(approximate travel required is less than 10%)
- Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
- Competitive pay with annual increases