RM 3500 Mandarin Speaking Junior Client Servicing Executive at PJ (Digital Marketing Agency
Global Outsourcing Company
- Petaling Jaya, Selangor
- RM 3,500 per month
- Permanent
- Full-time
- Strong communication and presentation skills (Open to hire fresh graduate)
- Proven experience in product management and client relationship management.
- Independent, forward thinking, calm, people-oriented and best representation of the company
- Independent lead generation experience
- Strong analytical and problem-solving skills
- Time management and planning skills
- Familiarity with relevant industry trends and technologies
- Required Languages: Mandarin and English
- Have no issue to work at Petaling Jaya
- Building and maintaining strong relationships with clients to understand their business needs and objectives.
- Responsible for servicing client's needs and assisting them in optimizing their software to foster retention rates.
- Analyzing the client's industry and business to identify areas where the company's products or services can provide additional value.
- Responsible for managing the financial aspects of client accounts. This includes budgeting, invoicing, and ensuring that payments are received on time.
- Understanding the client's needs, goals, and expectations.
- Regular communication to ensure that the client is satisfied with the products or services and to address any concerns or issues promptly.
- Communicate the product vision, roadmap, and updates to clients in a clear and compelling manner, fostering transparency and trust.
- Proactive in identifying opportunities to upsell or cross-sell additional products or services that align with the client's needs.
- Develop a deep understanding of our products and services, and stay abreast of industry trends, competitive landscapes, and emerging technologies.
- Up to RM 3500 Basic (Open to fresh grads)
- Working location: Petaling Jaya
- Business Nature: Tech and Digital Marketing Agency
Maukerja