Application Consultant Radiation Therapy
Brainlab
- Portland, OR
- Permanent
- Full-time
- Maximize product portfolio penetration into the existing install base
- Maintains complete transparency of responsible Radiotherapy install base
- Work with Area Sales Managers to design and implement upgrade paths for complete install base
- Document upgrade projects for existing install base in salesforce
- Update clinical usage report for each account into salesforce quarterly
- Document quarterly upgrade status and strategy on complete install base
- Actively work and promote regional meetings for your respective region
- Become proficient in the On-Site Applications Training (OAT) Courses for Exactrac
- Be a certified expert to assist customers with Exactrac Case coverages
- Complete Salesforce cases assigned for Exactrac case coverages
- Be a certified expert to assist customers with all aspects of Elements
- Provide focused support post installation for both Elements and ExacTrac to ensure confidence and utilization of the products
- Responsible for visiting all Brainlab Radiotherapy accounts in region a minimum three times per year with primary goals of maximizing utilization and understanding the utilization of platform/s by indication
- Become an expert on the your RT install base
- Liaison for RT peer to peer discussions
- Lead Element software update installation for respective region as directed
- Support the Regional Marketing Manager in acquiring information from RT sites needed for marketing projects and initiatives
- Constantly communicates with Regional Marketing Manager providing feedback on product development based on market surveillance and communications with sales and customers.
- Responsible for meeting salesforce.com expectations regarding documentation of contacts, complaint handling and case management
- Assist in Market Transparency through documentation in salesforce
- Supports pre-sales activities as Application Expert in presentations, evaluations, and customer meetings
- Proficient in all aspects of Quotebase and configuration of technology
- Coordinates and or assist in on-site visitations of other customers at key centers
- Assist sales and takes responsibility for product demonstrations during site visits
- Assists sales in presentations when assistance is needed with key accounts
- Focus on penetration of all radiotherapy/radiosurgery product into global top 300 target accounts
- Responsible for timely completion of his/her own projects
- Establishes close personal bond to all radiotherapy users within the region
- Identify customers that are underutilizing installed applications. Provide data and set quantitative objectives and implement action plan
- Facilitates publication of studies/presentations at congresses
- Develop and manage install base for respective region and document activities and outcomes for install base
- Assist in coordination of training course for respective region
- Coordinates pre-sales training to prospective customers
- Brainlab expert for responsible sales counterparts
- Communicate in a courteous manner with all customers and their respective team members, company vendor reps, partners and other Brainlab employees
- Set a professional example within the company
- Travel 50% +
- BA/BS preferred, or equivalent experience
- Radiation Therapist (RTT) preferred but not required
- Dosimetry background preferred but not required
- Must be a road warrior, with a willingness and desire to travel constantly
- Documented success in prior positions
- Excellent written and verbal communication skills
- Self-motivated, detail oriented and a proven history of ability to make independent decisions
- Previous experience communicating with healthcare professionals
- Superior customer relations proficiency and experience working closely with clinical staff
- Strong presentation skills
- Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
- High comfort level with software and technology, in general