PROGRAM ASSISTANT
Union Rescue Mission
- Los Angeles, CA
- Permanent
- Full-time
- Actively monitor guests, ensure compliance with all program guidelines and expectations.
- Conduct property/room inspections, as needed.
- Follow established protocols for medical emergencies and unusual/disruptive activity.
- Provide written documentation, as required (may include reports, presentations, and data analysis).
- Facilitate conflict resolution and intervene to diffuse any potential volatile and/or hostile situations, as needed.
- Assist with intake, discharge, and/or orientation processes, as requested.
- Attend scheduled department/team meetings, as requested.
- Conduct tasks and projects assigned by Program Manager. (Depending on location, tasks may include mail sorting and delivery; transporting clients in a company vehicle; serving meals to residents; serving as program representative to volunteers; and chaperoning children.
- Commitment to URM (Union Rescue Mission) mission, vision, and core values.
- Encourage guests in their faith and growth in Jesus Christ.
- Manual dexterity required for reaching, lifting objects, and operating office equipment.
- Ability to lift objects up to 30 lbs. and ability to operate office equipment.
- High School Diploma or equivalent.
- Current California driver license.
- Commercial license, a plus.
- Minimum 1-year prior experience in a related field performing similar duties (social services, community relations, non-profits, etc.)
- Ability to communicate effectively both orally and in writing.
- Proficient in Microsoft programs such as Word, Excel, and Outlook.
- Ability to learn proprietary computer programs.
- Must have excellent organizational skills and a strong ability to prioritize tasks.