Automotive Quick Service Advisor (Service Writer Exp Required)- McCarthy CDJR
McCarthy Auto Group
- McCarthy, AK
- Permanent
- Full-time
- Greet customers, listen to customer concerns and write detailed service orders based on customer concerns
- Review vehicle report for recalls that need completed and verify applicable warranty’s
- Answering phones, schedule appointments, review recommended/ upcoming services
- Communicate to technicians throughout the process of repairs to keep customer
- Provide cost estimate of mechanical and maintenance repairs
- Maintain customer satisfaction score at or above dealership standards
- Reynolds and Reynolds DMS knowledge preferred but not required
- 1 year service writing experience preferred
- Excellent customer service skills and strong desire to sell
- Basic knowledge of automotive systems preferred but not required
- Must be able to multitask and work in a fast pace environment
- Closed on Sundays!
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Health Savings Account
- 401(k) with Company Match
- Paid Vacation and Holidays
- Employee Discounts on Vehicles, Service & Parts
- Employee Assistance Program
- Referral Bonuses
- Paid Training
- Community and Charity Involvement