Global Account Director
Adobe
- New York City, NY
- Permanent
- Full-time
- Establish and lead 3+ year joint account strategy and roadmap with the assigned account
- Define and build an effective joint governance model ensuring alignment and sponsorship across the account
- Develop and maintain strategic relationships with customer and Adobe executives to support priority initiatives and long-term account growth
- Lead the communications of business performance and associated value to the business and IT team members
- Drive the adoption of Adobe products and innovations within the account through thoughtful development of business cases that map back to customer priorities and the detailed strategy
- Grow revenues across the business (software, services, and support)
- Lead and mentor a global account team of 20+ people with a goal of ensuring the customer is realizing value from their investment in Adobe
- Orchestrate the account life cycle globally from vision setting and strategy development through sales and post-sales implementation, and ultimately consumption
- Establish an account-specific framework to identify, evaluate, and complete opportunities to co-innovate in order to address emerging market needs
- Coordinate critical customer-facing activities including executive engagement, company visits, briefings, and ideation workshops
- Ideate with, and support, Adobe marketing functions to drive engagement and events for the account
- Relevant industry expertise demonstrated through thought leadership
- Deep experience in both the Software and Services business models either directly or through the partner channel with the confirmed ability to structure and negotiate large, multi-faceted agreements
- Experience selling into agenices, such as Omnicom, WPP, or Publicis
- Experience leading teams of at least 10 people across multiple regions on sophisticated accounts with executive relationships
- Proven success leading and delivering on enterprise engagements either internal or through a consultancy
- A background in enterprise transformation and change management with referenceable supporting examples
- Experience leading successful digital transformations for marketing organizations paired with knowledge of the technologies and tactics needed to effectively perform
- Deep knowledge of digital transformation trends in the industry and Adobe’s position relative to those trends
- Experience in developing and driving adherence to a multi-layered governance model supporting multiple business functions and IT with engagement across executives, management, steering committees, and PMO functions
- Practical knowledge in developing GTM plans between enterprise organizations
- An understanding of the competition and how we are positioned against them
- A creative, problem-solving approach to evolving business challenges
- Competence and influencing strategies for leading teams in highly matrixed organizations
- 10+ years of validated experience in relevant industry
- Minimum 10 years of solution sales to Marketing, IT, and LOB with a consistent track record of performance
- 5+ years of proven track record directly leading a successful team of at least 5-10 people
- Outstanding executive presence and presentation skills, with the ability to converse with, encourage and engage C-level executives
- Exceptional written communication and analytical skills
- Ability to work optimally in a team setting, acting as a liaison with all other organizations within Adobe including Sales, Services, Support, Product & Marketing
- Strong understanding of existing and emerging marketing technologies
- Willingness to travel up to 25% (post-pandemic)