Dispatcher
NCW
- Indianapolis, IN
- $20.00 per hour
- Permanent
- Full-time
- Coordinate and Optimize Fleet Operations: Manage the fleet of vehicles for efficient transportation operations, ensuring timely delivery of goods.
- Act as a central point of contact, liaising with drivers, customers, and other stakeholders to address inquiries, resolve issues, and provide updates.
- Demonstrate a deep understanding of cartage freight operations, carrier capacity, and industry best practices.
- Monitor freight movement using various internal and external applications.
- Ensure drivers are following policies as it relates to OS&D reports, along with continual enhancements with technology such as mobile applications.
- Maintain accurate records of transportation activities, update relevant databases, and track shipping and receiving schedules.
- Work closely with other departments to optimize transportation processes and improve overall efficiency.
- 3-5 years of relevant experience in dispatching, preferably within the freight forwarding or 3PL industry.
- Strong organizational skills, with the ability to manage multiple tasks simultaneously.
- Excellent written and verbal communication skills.
- Attention to detail and accuracy.
- Ability to routinely meet deadlines.
- High level of resourcefulness and imitative.
- Ability to operate a forklift safely and efficiently.
- Proficiency in using phone systems and computer applications related to dispatching and fleet management.
- Knowledge of 3PL operations.
- Knowledge of warehouse operations.
- Ability to make quick decisions in a fast-paced environment.
- Collaborate effectively with colleagues and contribute to a positive work environment.
- Medical, Dental, Vision
- Paid Holidays
- Bereavement Leave
- Personal Advancement
- Retirement & 401K