Pilots Innovation Manager (Cleantech Incubator, Non-profit)
LACI
- Los Angeles, CA
- $62,000-72,000 per year
- Permanent
- Full-time
- Pilot Concept Development: Contribute to the cross-team development of innovative pilot concepts, offering effective customer outreach strategies to drive adoption and increase utilization. Collaborate with LACI’s leadership to establish pilot impact goals and success metrics. Work with the VP Innovation Pilots to draft the customer acquisition strategy, community outreach, and utilization components of the pilot implementation plans and budgets
- Fundraising and Grant Proposals: Assist the VP, Innovation Pilots and the Development Team with grant proposal development and grant administration once awarded, as needed. Participate in the discovery/research phase to determine need/demand for potential future pilots
- Pre-Pilot Preparation: Organize internal LACI pilot kick-off meetings as needed. Identify possible community outreach and implementation partners for pilots and provide selection recommendations to the Pilots Coordinating Team. Draft community partner contracts and shepherd through signing process. Support Pilots Team in the selection process for technology partners. Convene meetings with community partners, draft agenda items, and lead resulting discussions to shape pilot preparation to maximize utilization. Draft Customer Acquisition and Utilization Plan for each pilot, including related KPIs and tactics (eg. focus groups, information sessions, tabling) and tools for tracking progress (eg. surveys, enrollment forms, reports, etc.)
- Pilot Implementation: Facilitate conversations between community partners and tech providers to ensure smooth deployment and utilization of new technology solutions in the community. Collect and assess pilot utilization data to track progress. Work with community partners to adjust the customer acquisition and utilization strategy, during the pilot as needed.
- Pilot Communication and Adoption: Collaborate with the Marketing and Communications team to implement communication strategies (including logos, flyers, direct mailers, blogs, social media posts, and press releases). Collaborate with the Government Affairs team to boost outreach through the support of local elected officials. Organize and coordinate LACI-led community events and workshops to drive customer adoption and pilot utilization. Organize meetings with community partners and hold regular meetings to support them in achieving customer acquisition and pilot utilization KPIs. Manage invoices from community partner subcontractors and support the VP of Innovation Pilots with tracking spend on outreach, customer acquisition, and pilot utilization efforts
- Post Pilot Wrap Up: Manage invoices from subcontractors and support the VP of Innovation Pilots with tracking spend on outreach, customer acquisition, and pilot utilization efforts. Help organize final press events/materials. Document key learnings as it relates to outreach, customer acquisition, and utilization to inform best practices for similar innovation pilots in the future.
- You’re ambitious and driven. This comes primarily from your desire to create meaningful change through your work. Due to this inner drive, you have a tendency to take projects further, faster, and you’re willing to go above and beyond to get the job done well.
- You believe clean technologies are the future. You have an interest in making the world a cleaner, safer and better place to live in through clean technologies.
- You enjoy bringing people together. You foster inclusion because you understand the technical needs and community barriers to adopting cleantech in the communities we serve.
- You’re a team player. You thrive in a highly collaborative work environment working with different team members and departments to meet LACI’s external goals
- You thrive working on new projects. You enjoy building and supporting a new project that hasn’t been done before. You are comfortable navigating ambiguity and believe that the final decision is in the best interest of LACI.
- BA/BS degree in relevant field
- Project Management: 3-5 years related project management work experience, preferably in cleantech, with the ability to assess interdependencies, manage details, adhere to deadlines, and follow up on action items
- Community Outreach: Previous experience working in partnership with community based organizations and supporting customer adoption of new technologies
- Adaptability: Ability to be flexible in approach and pivot when necessary to achieve project objectives
- Communication: Ability to communicate clearly and effectively with and between internal teams and external stakeholders
- Initiative: Actively seeks and identifies opportunities to contribute to and achieve department goals
- Problem solving: Identifies the root cause of the problem, potential impact and implications; proposes potential solutions to the VP, Innovation Pilots
- Proficient in Spanish (written and spoken)
- Awareness of marketing strategies focused on customer engagement, community outreach and utilization
- Understanding of project implementation requirements with city and county governments
- Familiarity with different communities and neighborhoods across LA County
- Experience with conflict resolution
- Experience with grant application and management at Federal and State level
- High-level knowledge of zero emission transportation, clean energy, and circular economy solutions
- Hyrbid work setting: Must work on site at our Downtown LA campus two to three days a week, occasional travel to meet with partners for Community Pilots.