USU Online Recruitment Manager

• Recruitment Plans: Ensure USU Online Recruitment plans are implemented in coordination with the university’s recruitment strategy. This includes managing recruitment events, coordination of marketing and communication (with USU Online Marketing Manager and other Recruitment leaders), budget management, and associated travel.
• Outreach and Recruitment Events: Plan, coordinate, and attend recruitment events and outreach activities, such as employer meetings, open houses, fairs, and webinars.
• CRM Management: Manage lead input, recruitment funnel processes, communication, reporting, events, and reporting dashboards. Ensure accurate and timely processing of student communication and applications through the Customer Relationship Management System.
• Strategy Assessment and Evaluation: Track statistical data of admissions and enrollment patterns and the effectiveness of recruitment practices. Provide assessment and recommendations to the Director and Recruitment Collaborative (or equivalent).
• Market Assessment and Evaluation: Collect and assess market research data to track community population growth, employment rates, and other statistical information to predict potential growth markets. Analyze market, competition and other eternal factors that affect recruitment and enrollment efforts. Use data to outline new student goals.
• Department Coordination: Coordinate with university stakeholders who work closely with new students, including Admissions, Financial Aid, Orientation, Advising, Registrar’s Office, and others.
• Evaluation: Conduct quantitative and analytical evaluations of all enrollment and recruitment efforts to measure their effectiveness. Develop processes to capture and assess stakeholder input related to the effectiveness of outreach and recruitment strategies.
• Other duties as assigned.

• Bachelor’s degree in a related field plus 2 years professional experience in recruitment or enrollment management.
• Experience working in Higher Education.
• Ability to think critically, solve problems, and provide innovative approaches to complex systems.
• Outstanding written and verbal communication skills.
• Ability to travel and work flexible hours as needed.

• Master’s degree in a related field plus at least 1 year of professional experience in recruitment or enrollment management.
• Experience developing successful recruiting strategies for non-traditional students
• Experience recruiting for online programs
• Experience developing comprehensive recruiting plans
• Experience working with a customer relationship management systems
• Experience developing and managing industry partnerships
• Successful experience working independently and achieving organizational goals.
• Ability to travel and work flexible hours as needed.

• Knowledge of research and information gathering methods and procedures.
• Ability to make administrative/procedural decisions and judgments.
• Ability to coordinate and organize meetings and/or special events.
• Skilled in the use of personal computers and related software applications.
• Skilled in organizing resources and establishing priorities.
• Skilled at records maintenance.
• Ability to interact with students, faculty and/or staff in a team environment.
• Knowledge of communication principles, media, and marketing techniques.
• Ability to gather and analyze statistical data and generate reports.
• Ability to exercise a high level of creativity, decision making, problem solving, and discretion as work is varied and may be undefined.

Utah State University