Bakery Shift Leader
Sprinkles
- Westlake Village, CA
- Permanent
- Full-time
- Benefit options include Heath, Dental, Vision, Life, and 401K
- Daily Pay option available to associates
- Sprinkles Associate Card to sprinkle the joy to your family, friends, and community
- Opportunity to do good – Sprinkles partners with several charities and community organizations
- Family Friendly Hours
- Paid parental leave & paid time off
- Chance to be a part of special memories that happen daily in our bakery
- Development and growth opportunities
- Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm.
- Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online.
- Deliver exceptional guest service within the standards of management and Sprinkles policies – Be a brand ambassador.
- Manage shift expectations and contribute to the Sprinkles culture and experience.
- Serve as a product expert by making recommendations as guests are ordering.
- Practice proper credit card cash handling procedures with a smile.
- Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable.
- Assist with all cleaning duties as stated on opening/closing and weekly checklists.
- Report to work as scheduled and fulfill requirements for duration of shift.
- Box, package, or plate cupcakes and other bakery goods as needed.
- A passion and love of the Sprinkles product, brand, and experience.
- A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality.
- Ability to work a varying schedule including some weekends and holidays.
- Ability to communicate verbally while understanding and following written and verbal instructions from management.
- Can work well under pressure while maintaining a consistent pace throughout your shift.
- Ability to be on your feet for hours at a time.
- Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases.
- Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays.