Product Manager-Sales Ancillary
Etraveli Group
- Stockholm
- Permanent
- Heltid
Unlock the potential of our add-on sales as a Product Manager with end-to-end responsibility for a dynamic portfolio of products! Set the visionary course and roadmap for one or more ancillary offerings, ensuring they not only meet but exceed expectations for quality and performance. Your pivotal role doesn't stop there – you'll spearhead the initiation and launch of innovative new products and features, from enticing bundles to cutting-edge ML solutions. As a key player in our team, you hold the power to drive our company towards its overarching contribution and growth targets.Join us at the forefront of innovation and chart the course to unparalleled success in the aviation industry!Responsibilities
E2E responsibility for a portfolio of one or more existing ancillary products
- Responsible for defining the vision of the product, collecting insights regarding customer needs, analyzing the market and competitors, as well as aligning internal and external stakeholders on the vision.
- Market monitoring and researching new products/features
- Responsible for setting and driving the product development roadmap and taking an active part in planning and prioritization with Product owners and other stakeholders.
- Responsible for initiating and launching new ancillary products and/or features (e.g. bundles, ML solutions..). Build business case for new products and / or new features. Specify requirements and stakehold the development. Coordinate so all internal and external requirements are met and ensure a structured launch.
- Working closely together with E-commerce, Customer experience and UX to design a high quality customer experience E2E (at purchase, post booking, self service)
- Ensures there are internal processes and guidelines where needed, for example related to Customer service handling and UX guidelines. Setting relevant pricing framework in close collaboration with the Revenue Management team.
- Setting relevant product performance KPIs, data requirements and possibilities for monitoring the performance.
- Follow up on product performance from all relevant view points; sales performance, customer satisfaction, fulfillment/quality.
- Responsible for sourcing providers and commercial contracts with 3rd party providers.
- Proven work experience in product management or equivalent
- Proven ability to develop product and sales strategies and effectively deliver on targets
- Strong problem solving skills and willingness to roll up one’s sleeves to get the job done
- Skilled at working effectively with cross functional teams
- Excellent written and verbal communication skills
- MS/BS degree in Computer Science, Engineering, Business or Economics
- A flexible working environment. We work on a hybrid-model where you can choose to work two days from home and you will have two weeks per year that you can choose to work from a remote location
- Central office location in the City – We are located on Regeringsgatan in Stockholm, a stone's throw from public transport and lunch restaurants.
- Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc.
- Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident