Customer Service Lead, AZ 418.24
Dunn-Edwards Corporation
- Mesa, AZ
- $17.50-22.50 per hour
- Permanent
- Full-time
- Career opportunities: At Dunn-Edwards, we believe in promoting from within and invest in your training and development. We have multiple avenues available that employees can travel as they grow their career: store operations, field sales and corporate support roles.
- We love our environment: We have the only LEED certified paint manufacturing facility in the World! Don’t know what LEED means? Leadership in Energy and Environmental Design - in a nutshell, it is one of the most well-respected green building certification programs used worldwide.
- Work-life balance: Our stores close at 5:00pm Monday – Sunday, (hours and days vary by location) and are closed most major Holidays. Due to our business model, we have some of the most desirable hours in retail.
- Making a connection with customers, asking questions about their project, then giving options and advice on meeting those needs
- Ensure delivery of product as needed meets both Dunn-Edwards’ and customers’ quality and service expectations
- Conduct self in professional manner - always acting as a positive extension of the Dunn-Edwards brand
- Efficiently take customer orders through various methods (email, phone, in-person) and process through point-of-sale
- Adheres to and assists Store Management team with compliance to company safety and regulatory standards at all times
- Utilize basic computer skills for various functions including opening and closing store procedures
- Clean and maintain all areas of store and equipment as assigned
- Assist with maintaining proper merchandise inventory levels
- Must have the ability to communicate clearly both written and verbal
- The ability to stock and merchandise products according to planogram
- Meet expectations of core competencies related to the position:
- Must be capable of performing specifically assigned job duties at, or below, current classification including tinting paint
- Additional duties as assigned
- Must be able to legally drive company vehicle
- Health insurance, dental insurance, vision insurance, vacation and holiday pay, paid sick time, 401K program including company match (benefits vary for PT employees).