Patient Accounts Coordinator
Atrium Health Floyd
- Charlotte, NC
- Permanent
- Full-time
- Completes claims and documents billing activity according to governmental regulations, agency policies and department guidelines.
- Reviews trends specific to denials, root cause, and A/R impact.
- Reviews insurance credit balances to determine root cause, takes necessary action to resolve account.
- Contacts payer and makes inquiries on account status.
- Processes and researches electronic remittances and bank deposits.
- Works with Specialty Payers and other facilities to ensure compliance and payment. Transfers charges between Patient and Facility accounts as required.
- Escalates problem accounts as needed and leads appeal process.
- Receives, review and takes actions for all communications within the business office.
High school diploma or GED required. One-year experience in related financial services or healthcare business office required. College (bachelorâs or associate) degree preferred. Requires the ability to communicate effectively in verbal and written formats. Proficiency in Word, Excel and Outlook preferred. Prior healthcare computer system and specifically Epic billing experience preferred.