Chisholm Corner Part-Time Convenience Store Team Member - Variable Shifts
Diversified Management Group
- Elgin, OK
- $10.00 per hour
- Permanent
- Part-time
- Provides friendly customer service.
- Welcomes customers to the store.
- Assists customers with items they are looking for and in the purchase of store merchandise.
- Verifies customer's age by asking for appropriate identification, in accordance with company policy and state/federal laws.
- Takes payment using POS system. Accurately rings up all sales and able to process cash and credit card purchases.
- Develops thoughtful and caring relationships with customers.
- Answers the telephone and assists callers using proper phone etiquette.
- Addresses customer concerns and resolves issues when a customer is not satisfied with the service or product received.
- Communicates and works cooperatively with the Store Leadership to maintain store standards.
- Ensures floors are clean and free of debris.
- Maintains proper housekeeping in the store by dusting shelves, cleaning windows, straightening displays, and keeping product clean and free from dust.
- Stocks and organizes the store as needed. Assists with inventory and makes notations for management of any items in short supply.
- Assures that gas pumps are operating properly, calling for assistance when necessary.
- Participates in merchandising and displaying of all products.
- Works with Store Leadership to carry out product resets and understand sales trends.
- Always makes the best use of time and resources; seeks ways to reduce costs.
- Prevents loss by knowing and complying with DMG's safety requirements.
- Identifies the sequence of tasks and the resources needed to achieve a goal and prioritizes key action steps.
- Anticipates the impacts and risks of decisions and actions.
- Contributes to overall store readiness.
- Displays signage to ensure all products are properly priced.
- In absence of Store Leadership, checks, and scans in vendor invoices to ensure the correct product is being received.
- Performs all other duties as assigned by Store Leadership.
- Ability to deal tactfully and effectively with customers and all team members.
- Possesses excellent time management skills and ability to handle multiple tasks.
- Good oral and written communication.
- Complete understanding of all safety requirements and company safety policies.
- Proper training and knowledge of the following equipment/procedures: cash register, box cutter, gas console equipment, and proper lifting techniques.
- Complete knowledge of all company security regulations and federal/state/local regulations relating to the sale of alcohol and/or tobacco products.
- Effective mathematical skills for proper money handling.
- Ability to obtain liquor licensure as required by state or by local municipality.
- Ability to obtain any other applicable certifications/licensure as required.
- Commitment to excellence in customer service and other DMG values.
- 3-6 months customer-service experience preferred.
- Prior experience with cash register and/or cash handling highly recommended.
- Lifting and carrying up to 60 pounds on an occasional basis
- Frequent stopping, bending, squatting, kneeling, walking, reaching turning, climbing stairs/ladders.
- Must be able to work at a fast pace.
- Regularly exposed to a cool, damp environment (coolers) as well as extreme hot temperatures (ovens, grills)