Merchandise Team Member - Highlands Sports Complex
Sports Facilities Companies
Triadelphia, WV
Permanent
Part-time
21 days ago
MERCHANDISE TEAM MEMBERSports Facilities Management, LLC- Highlands Sports ComplexLOCATION: Triadelphia, WVDEPARTMENT: OPERATIONSREPORTS TO: Merchandise ManagerSTATUS: PART-TIME (NON-EXEMPT)ABOUT THE COMPANY:Sports Facilities Management, LLC ("SFM") is emerging as the global leader in youth and adult sport, fitness, leisure, and entertainment management ( ). SFM manages the day-to-day operations of world-class, community-focused sports & recreation centers, sports tourism & event-focused destinations, and sports & entertainment complexes with the mission to "improve the health and economic vitality of the communities we serve". SFM affiliated facilities hosted more than 20 million visits last year. Sports Facilities Advisory, LLC ("SFA") is the leading resource for those seeking to plan, fund, manage, and optimize sports, recreation, event, and entertainment centers.Highlands Sports Complex, located in Wheeling, WV, is the Mid-Atlantic's newest destination for all thing's sports, recreation, and entertainment. With 200,000 square feet of playable space, play climb, fitness center, and an adventure course, Highlands Sports Complex is the most exciting recreation destination for athletes and families in West Virginia and beyond. Highlands Sports Complex is a member of the , the nation's largest and fastest growing network of sports facilities and is operated by the industry-leader in outsourced operations, Sports Facilities Management. To learn more, visit highlandssports.com.POSITION SUMMARY:The Merchandise Team Member is responsible for providing great customer service in our merchandise and pro shop area. This position helps create lasting memories of the tournament and event experience at Highlands Sports Complex. Individuals are expected to maintain a pleasant and friendly demeanor with everyone.PRIMARY RESPONSIBILITIES INCLUDE FOLLOWING BUT ARE NOT LIMITED TO:
Answering inquiries and providing excellent customer service
Proper use of point-of-sale software
All opening and/or closing duties
Ability to use a heat press to imprint logos and designs on apparel in an efficient manner
Ability to take orders for custom apparel
Ability to perform and document merchandise inventory
Maintain organized displays and desk area
Perform basic mathematical computations
Balance drawer and manage daily income
Communicate with the public in a tactful, polite, and friendly manner
MINIMUM QUALIFICATIONS:
Flexible work schedule (e.g. nights, weekends, holidays)
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Ability to multi-task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, and fellow team members
Must work well with others
Must take personal initiative for the betterment of the team and facility
Commitment to the safety and wellbeing of others
Must be 18 years of age or older
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Must be able to lift 40 lbs. waist high
Must be able to operate a heat press
Will be required to stand for extended periods of time