Body Shop Estimator
Krause Family Ford
- Woodstock, GA
- Permanent
- Full-time
- Medical, Dental, Vision Insurance (free health insurance option available)
- HSA company match contribution
- 401k w/match
- Short Term-Disability & Life Insurance
- Paid Vacations & holiday pay
- Holiday lunches/grill outs
- Constant Workflow
- Company Paid I-Car Training
- Employee appreciation celebrations
- Family owned & operated
- Saturdays and Sundays off!
- Oversee repair orders and flow of the collision repair process. Ensure that customers receive prompt, courteous, and effective service
- Prepare all estimates in an accurate and efficient manner in accordance with insurance partner and company guidelines
- Obtain all signatures, work authorizations and powers of attorney
- Take ownership of the customer's experience by carrying out those additional assignments that allow the Collision Center to leave a positive impression with the customer
- Make every effort to satisfy the customer's needs in regards to their collision repair
- Distribute work between technicians efficiently
- Answer technical questions about vehicle problems and repairs
- Maintain Customer Success Index at or above company standards
- Reinforces company policies and adheres to company standards
- Encourages compliance with applicable laws and regulations
- Maintain good working relationship with DRPs and foster positive employee relations
- Organized and friendly personality
- CCC One experience beneficial
- DRP repair guidelines a plus
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver’s license