Service Delivery Manager

Frontline Recruitment

  • Auckland
  • $80,000-95,000 per year
  • Permanent
  • Full-time
  • 20 days ago
Work in the youth welfare field. This large NGO is seeking a passionate manager to lead a team in this short or long stay residential service.About the Role
  • Monday - Friday role
  • Work normal business hours between 8am - 5pm
  • On Call once every 4-6 weeks
  • Management/Leadership position for a compassionate Social Services professional
  • Residential Service for about 5-6 clients at a time
  • Resident stay times vary between short stints of a couple months and longer stays, a year or longer
Benefits
  • Ongoing professional supervision if required
  • Paid maintenance of annual registration (APC)
  • Additional paid leave; 3 wellbeing days per annum, 5-10 days study leave and cultural leave days
  • Discounted health insurance
  • Store discounts with selected brands
  • Ongoing professional development available through a variety of mediums
What you have to do
  • This is a residential Youth Service so experience working with vulnerable young people is essential
  • The team is very self-sufficient and is high performing so someone with experience and collaborative leadership presence is necessary
  • Take on referrals from external agencies and process them accordingly with your team
  • Provide solutions to escalated issues in house, leaning on your experience as a frontline social service professional
  • Ensure your team is well trained, up to date with current compliances/policies
  • Provide rostering solutions and ensure there is cover for any kind of leave within the team
  • Be an external contact on the odd occasion to help when needed across the organisation
  • Join your mental health professionals in their meetings with the clients and their families to help provide a smooth operating service for all involved
Skills and Experience
  • Tertiary level qualifications in Social Work, Counselling or Occupational Therapy
  • FULL Registration with the governing body
  • of your qualification (SWRB, NZOTB, NZAC) is essential
  • Management level experience
  • Family counselling, School Counselling and Youth Work experience are highly sought after experience for this position and team
  • Full, clean, New Zealand Driver's license
Join this industry leading NGO in shaping brighter futures for vulnerable youth in Auckland. Apply now to lead impactful programs as this teams Service Delivery Manager!Reference: 201998
Not quite the job for you but know someone who would love to know about this role? Please pass it on. If they are successful we will give you a $500 voucher of your choice. See our website for more details https://www.frontlinerecruitmentgroup.com/terms-of-use/health-auckland/ or get in touch on +64 9 529 5116To apply online, please click on the apply button.Alternatively for a confidential discussion please contact Rhys James-Davies on +64 272 077 895 quoting the reference number above.Note: Not all our current vacancies are listed on job boards. Check out our Frontline Health website for a complete listing www.frontlinerecruitmentgroup.com/frontline-health-auckland-new-zealand/You can also connect with us via our social accounts for industry news, job seeking tips, and to be the first to know about new job openings!www.facebook.com/FrontlineHealthAucklandwww.linkedin.com/company/frontline-recruitment-group-health-auckland

Frontline Recruitment

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